Senior eDiscovery Project Manager

Innovative Driven; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Innovative Driven is seeking a Senior Project Manager to lead our fast-growing Client Services team, ensuring round-the-clock support from kickoff through delivery. You will manage resources, quality, and client communication for multiple projects, with a focus on eDiscovery and Relativity expertise.

Ideal candidates have 5+ years in eDiscovery project management, deep Relativity experience, and a proven ability to drive projects to on-time, within-scope delivery while maintaining strong client

Qualifications

• BA/BS degree or seven years in a litigation support/legal industry role.
• Minimum five years in an eDiscovery Project Management role.
• Hands-on experience with Relativity including processing and TAR technologies; Relativity certifications preferred.

Responsibilities

• Oversee Client Services accounts and serve as primary point of contact during shifts.
• Develop and reinforce strong client relationships across multiple projects.
• Initiate kick-off calls and ensure projects stay within budget, scope, and timeline.
• Provide guidance on EDRM best practices to internal and external stakeholders.
• Document quality control measures and ensure SOPs are followed for all deliverables.
• Develop and execute project plans for on-time completion of tasks.
• Distribute project reports and key metrics to clients and internally.

Skills

eDiscovery

Relativity

Project management

Budget management

Stakeholder communication

Education

BA/BS degree

Tools

Relativity

Job description

We are seeking a Senior Project Manager to join our fast-growing Client Services department and ensure consistently proactive round-the-clock client support for multiple assigned projects from kick-off through delivery, resource allocation, and quality control.

Candidates must have hands-on experience with eDiscovery and Relativity.

Responsibilities:

• Oversee Innovative Driven Client Services accounts and serve as assigned clients’ primary point of contact during shift
• Interact with multiple clients to develop and reinforce strong client relationships
• Initiate project kick-off calls and ensure project is kept within budget, scope, and expected timeline
• Consult and provide expertise to internal and external stakeholders regarding best practices in EDRM
• Provide and document final quality control and assurance measures on key client deliverables
• Ensure that quality control SOPs are implemented, and standards are met for all project deliverables
• Develop and execute project plans that guarantee successful completion and on-time delivery of project tasks
• Execute and/or delegate incoming client requests within the Innovative Driven Client Services team
• Distribute project reports and key metrics based on internal and external client requirements
• Successfully execute Relativity administrative functions in live project databases as needed
• Provide and maintain accurate, proactive, and concise communication and record keeping on all project details, such as tracking logs, project specifications, case reports, and project deliverables
• Follow Innovative Driven SOPs related to project tracking, ticket submission, time entry, email response times, and interdepartmental support outreach

Qualifications:

• BA/BS degree or seven years in litigation support/legal industry role
• Minimum five years in an eDiscovery Project Management role
• Minimum five years of extensive, hands-on, daily work in Relativity, including processing and technology assisted review technologies. Preference for candidates with Relativity certifications (RCA, RCU, etc.)
• Knowledge of the entire EDRM, from collections through production
• Problem-solving skills and capacity to leverage expertise to proactively anticipate client needs
• Strong teamwork, communication, and interpersonal skills
• Demonstrated experience managing multiple concurrent projects under tight deadlines

As an equal opportunity employer, we value diversity and collaboration, understanding that our differences drive success. By connecting diverse perspectives, we unlock new possibilities and maximize our team's potential. We energize, engage, and motivate others to do their best work, and we're dedicated to creating an environment of appreciation, belonging, growth, and purpose