EDI & Shipment Visibility Coordinator

ADP, Inc.; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Wellness incentives

Gift cards through wellness program

Life Insurance

Short-Term Disability

Dental & Vision insurance

401(k) with company match

Job summary

Mercer Transportation Co., Inc. is hiring an EDI & Shipment Visibility Specialist in Louisville, KY. The role focuses on coordinating EDI setups, monitoring shipment visibility, and resolving transmission issues to keep customer information accurate and timely.

You will work with Sales, IT, and partners to ensure smooth data flow. Minimum high school diploma required; 1–3 years in logistics or related fields is preferred.

Qualifications

• Experience coordinating business processes across multiple departments.
• Strong analytical and problem‑solving abilities for tracing transmission issues.
• Ability to learn and support EDI concepts and common transaction sets.
• Proficiency with Microsoft Office and basic data handling.
• Excellent written and verbal communication for coordinating with partners.

Responsibilities

• Coordinate the EDI implementation process for new trading partners and ensure testing and documentation are completed.
• Monitor transmissions and tracking activity to resolve exceptions and ensure data accuracy.
• Serve as central business contact among Sales, IT, programmers, and third‑party providers.
• Coordinate system setup, access, and documentation for tracking platforms.
• Coach agents on order entry, tracking expectations, and customer requirements.
• Analyze transmission performance and provide status updates for reviews.
• Maintain implementation checklists, contacts, and issue documentation.

Skills

EDI

Shipment visibility

Coordination

Problem-solving

Microsoft Office

Education

High school diploma or equivalent

Tools

EDI platforms

Job description

Mercer Transportation Co., Inc. is hiring an EDI & Shipment Visibility Specialist in Louisville, KY. The role focuses on coordinating EDI setups, monitoring shipment visibility, and resolving transmission issues to keep customer information accurate and timely.

You will work with Sales, IT, and partners to ensure smooth data flow. Minimum high school diploma required; 1–3 years in logistics or related fields is preferred.