EDI Functional Consultant

BlueCherry; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

A software integration firm is seeking an experienced EDI Functional Consultant to deliver EDI-based solutions for clients. The ideal candidate will have over 5 years of experience managing EDI operations, strong communication skills, and the ability to work collaboratively in a client-facing environment. Responsibilities include troubleshooting electronic file transfers, guiding clients through the onboarding of new EDI partners, and documenting business requirements. The role offers competitive compensation and requires a dedication to quality delivery.

Qualifications

• 5+ years of experience managing day-to-day EDI operations.
• Solid background of implementing and managing EDI transactions.
• Experience with FTP and transfer protocols.

Responsibilities

• Serve as the subject matter expert for EDI solutions.
• Guide clients in onboarding new EDI partners.
• Document new EDI business requirements for implementation.

Skills

Dedication to quality delivery

Strong verbal and written communication skills

Ability to teach & train clients

Excellent interpersonal skills

Attention to detail

Education

Bachelor’s degree from an accredited institution

Tools

CommerceHub

TrueCommerce

Shopify

Amazon

BlueCherry

ServiceNow

Lucid chart

Job description

With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview

CGS EDI Functional Consultants combine their industry experience, business process and technical expertise to deliver EDI based integrations to our clients. EDI Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client‑facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of EDI based modules of the BlueCherry application and are considered application specialists in this area to our organization and clients alike.

Primary Responsibilities

• Serve as the subject matter expert for implementation EDI based solutions
• Troubleshoot issues with electronic file transfers to identify the root cause and issue resolution
• Guide client and assist in the onboarding of new EDI partners
• Collect and document new EDI business requirements, translate them into technical specifications in preparation of implementation
• Interfaced Trading Partners and 3rd party vendors to ensure successful testing of electronic transactions for existing and new business requirements
• Conduct business process review meetings with clients to understand requirements for Retail EDI, 3PL, and BlueCherry Electronic Logistics EDI based integrations
• Implementation projects using standard methodology & industry best practices
• Document our clients’ current processes and define to‑be processes
• Configure a customer driven solution to meet our clients’ business objectives
• Proactively report to project manager and project team on project progress and issues
• Provide training to client staff on system functional features and capabilities
• Work with project teams, clients, third‑party vendors, and cross‑functional teams collaboratively

Skills Required

• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Excellent interpersonal skills & organizational skills
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to detail
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility

Requirements

• A bachelor’s degree from an accredited institution
• +5 years of experience of managing day‑to‑day EDI operations
• Solid background of implementing and managing EDI transactions such as: 180, 832, 940, 943, 846, 944, 945, 94
• Strong Knowledge of CommerceHub, TrueCommerce, Shopify, Amazon
• Experience with transfer protocols, FTP
• Proven success in leading, collaborating, and contributing to a team‑oriented environment
• Determined ability to keep people motivated
• Recognized ability to work creatively and logically in a problem‑solving environment
• BlueCherry, ServiceNow, and Lucid chart experience is a plus

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