Edge Network Ops Engineer — Automation & Incident Response

Meta; Pierre (SD); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Operations Engineer to join the ENS Foundation NetOps team. You will support edge, caching, and network infrastructure, coordinating with vendors and internal teams to drive reliable field repair services and scalable operations.

Your work will help standardize processes and improve operational efficiency across global sites. You will lead incident response, drive changes, and collaborate on data center networking strategies, while leveraging your hands-on experience

Qualifications

• Bachelor's degree in Computer Science or Engineering, or equivalent practical experience.
• 4+ years operating and designing large-scale network infrastructure.
• 4+ years in network operations for data center/enterprise networks.
• Hands-on with optical/network test gear and WDM equipment.
• Strong communication with hardware vendors, service providers and colocation partners.
• Experience troubleshooting and root-cause analysis on complex systems.
• Ability to guide external vendors on repair actions.
• Working knowledge of Network Services topology, traffic, hardware and architectures.
• Familiarity with Cisco, Juniper, and Nexus data center hardware platforms.
• Knowledge of data center cabling, fiber optics, power and cooling.
• Experience with platforms including Ciena, Infinera, Nokia, Arista, Cisco WDM.
• Ability to move programs from inception to delivery with measurable impact.

Responsibilities

• Incident Response: investigate complex issues during major incidents across edge, caching, and network infra.
• Change Management: implement secure changes; provide feedback to scale tools and processes.
• Operations: drive efficiency and quality; ensure standards compliance.
• Collaboration and Partnership: work with internal customers for future network designs.
• Team Leadership: coordinate cross-functional projects and roadmaps across global sites.
• Risk Management: design processes to manage data/asset protection and continuity.
• Information and Data Assurance: manage policy docs and data accuracy in systems.
• Automation: identify automation opportunities; implement lightweight solutions as needed.
• Data Measurement: define metrics to track escalation, faults, capacity, and vendor performance.
• Communication: clearly share goals, progress, outcomes and lessons learned.
• Travel: up to 25% international/domestic travel may be required.

Skills

Network operations

Incident response

Vendor communication

Troubleshooting

Data center networking

Education

Bachelor's degree in CS/CE or equivalent

Equivalent practical experience

Tools

Network test gear

WDM equipment

Cisco/Nexus hardware

Job description

Meta is seeking a Network Operations Engineer to join the ENS Foundation NetOps team. You will support edge, caching, and network infrastructure, coordinating with vendors and internal teams to drive reliable field repair services and scalable operations.

Your work will help standardize processes and improve operational efficiency across global sites. You will lead incident response, drive changes, and collaborate on data center networking strategies, while leveraging your hands-on experience