Global Edge Network Operations Engineer

Meta; Providence (RI); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Operations Engineer to join the ENS Foundation NetOps team. You will support hyperscale data center cabling, fiber connectivity, and IP networking to enable field repair services and scalable operation across global sites.

You will collaborate with internal teams, vendors, and data center networks to drive reliability, implement new technologies, and improve operational efficiency through data-driven insights and lightweight automation.

Qualifications

• Bachelor's degree completed before joining Meta.
• 4+ years operating, deploying and designing large-scale network infrastructure.
• 4+ years network operations in large-scale data centers, service providers or enterprises.
• Hands-on experience with optical/network equipment and related test gear.
• Strong communication with hardware vendors and service providers globally.
• Experience troubleshooting and delivering cross-functional projects.
• Ability to guide external vendors on repair actions.
• Knowledge of Network Services topology, traffic analysis, and architectures.
• Familiarity with Cisco/Juniper/Nexus data center hardware.
• Knowledge of data center design: cabling, fiber, power, cooling.
• Experience with Ciena, Infinera, Nokia, Arista, Cisco WDM equipment.
• Ability to move programs from inception to delivery with measurable impact.

Responsibilities

• Incident response with cross-functional teams during major incidents.
• Identify security and continuity issues and implement changes.
• Drive operational efficiency through policy and process improvements.
• Collaborate with internal customers to address needs and influence designs.
• Lead cross-functional teams to deliver aligned outcomes.
• Design processes to identify and manage data and asset risks.
• Ensure documentation and data accuracy in systems.
• Identify and implement automation opportunities to reduce faults.
• Develop metrics for escalation, fault trends, and vendor performance.
• Communicate goals, progress, and lessons learned clearly.
• Travel up to 25% internationally and domestically.

Skills

Network operations

Troubleshooting

Vendor collaboration

Data center networking

Cross-functional teamwork

Network hardware platforms

Education

Bachelor's degree in Computer Science, Computer Engineering, or related field

Equivalent practical experience

Tools

Test gear

WDM equipment

Cisco/Juniper/Nexus devices

Job description

Meta is seeking a Network Operations Engineer to join the ENS Foundation NetOps team. You will support hyperscale data center cabling, fiber connectivity, and IP networking to enable field repair services and scalable operation across global sites.

You will collaborate with internal teams, vendors, and data center networks to drive reliability, implement new technologies, and improve operational efficiency through data-driven insights and lightweight automation.