Edge Network Operations Engineer – Automation & Incident Response

Meta; Bismarck (ND); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Operations Engineer to join the Edge and Network Services (ENS) Foundation NetOps team. You will support hyperscale data center networks, cabling, fiber, and IP networking to ensure reliable field repair services and scalable operations across global sites.

You will collaborate with internal teams, vendors, and cross-functional groups to drive automation, improve processes, and deliver measurable improvements in reliability and efficiency.

Qualifications

• Bachelor's degree in CS/CE or equivalent required to join Meta.
• 4+ years operating large-scale network, optical, or physical layer infra.
• 4+ years network operations experience in large-scale data centers, service providers, or enterprises.
• Hands-on experience with optical/network test gear and WDM equipment.
• Ability to engage with hardware vendors and translate performance issues into actionable requirements.
• Experience troubleshooting, root cause analysis, and cross-functional projects.
• Ability to guide external vendors on repair actions.
• Knowledge of Cisco/Juniper routers/switches and Nexus data center switching hardware.
• Knowledge of physical data center design: cabling, fiber optics, power/cooling, facility infrastructure.

Responsibilities

• Respond to incidents with cross-functional teams, vendors, and partners to investigate complex issues during major events on edge and network infrastructure.
• Identify security and business continuity issues and implement effective changes.
• Drive operations by improving policies, processes, and procedures to boost efficiency and service quality.
• Collaborate with internal customers to address needs and influence data center and network designs.
• Lead cross-functional efforts to deliver predictable business outcomes and roadmaps across global sites.
• Partner with teams to design processes that identify and manage data and asset protection risks.
• Ensure documentation is up-to-date and data in systems is accurate for operations.
• Identify automation opportunities to remediate Tier-1 faults through software and guide roadmaps.
• Measure metrics on escalations, faults, capacity, and vendor performance to drive improvements.
• Communicate goals, progress, and lessons learned across the scope.
• Travel up to 25% may be required.

Skills

Incident Response

Change Management

Operations

Collaboration

Team Leadership

Risk Management

Data Assurance

Automation

Data Analysis

Communication

Travel

Education

Bachelor's degree in Computer Science/Engineering or related field

Tools

Network testing gear

WDM equipment

Cisco routers

Juniper routers

Nexus data center switching

Job description

Meta is seeking a Network Operations Engineer to join the Edge and Network Services (ENS) Foundation NetOps team. You will support hyperscale data center networks, cabling, fiber, and IP networking to ensure reliable field repair services and scalable operations across global sites.

You will collaborate with internal teams, vendors, and cross-functional groups to drive automation, improve processes, and deliver measurable improvements in reliability and efficiency.