Edge & Data Center Network Operations Engineer

Meta; Annapolis (MD); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Operations Engineer to join the ENS Foundation NetOps team to support field repair services and ensure operational reliability across edge and network infrastructure. You will collaborate with vendors, network design/engineering, and cross-functional teams to drive strategies for integrating new technologies and improving existing systems.

The role emphasizes incident response, change management, and driving operational efficiency, with opportunities to lead projects,

Qualifications

• 4+ years of network operations experience
• Strong communication with vendors and global teams
• Experience troubleshooting and root-cause analysis across large networks
• Ability to guide external vendors in repair actions
• Knowledge of enterprise and service provider network hardware and architectures
• Familiarity with Cisco, Juniper, Nexus, and data center gear
• Understanding of data center design: cabling, fiber, power/cooling

Responsibilities

• Respond to incidents across edge, caching, and network infrastructure with cross-functional teams and vendors
• Identify and implement changes to address security and continuity issues
• Drive operational efficiency by improving policies and processes
• Collaborate with internal customers to meet needs and influence designs
• Lead cross-functional teams to deliver predictable business outcomes
• Design and implement processes to manage data and asset protection risks
• Ensure documentation is complete and accurate in systems
• Identify automation opportunities and drive roadmaps, including lightweight code implementations
• Develop metrics to measure escalation, fault trends, capacity, and vendor performance
• Communicate goals, progress, and lessons learned across scope
• Travel internationally and domestically up to 25%

Skills

Incident response

Change management

Operations improvement

Collaboration

Team leadership

Risk management

Automation basics

Data measurement

Communication

Travel readiness

Tools

Cisco hardware

Juniper hardware

Nexus switches

Ciena gear

Infinera gear

Nokia gear

Arista gear

WDM equipment

Job description

Meta is seeking a Network Operations Engineer to join the ENS Foundation NetOps team to support field repair services and ensure operational reliability across edge and network infrastructure. You will collaborate with vendors, network design/engineering, and cross-functional teams to drive strategies for integrating new technologies and improving existing systems.

The role emphasizes incident response, change management, and driving operational efficiency, with opportunities to lead projects,