Global Network Operations Engineer — Edge & Data Center

Meta; Trenton (NJ); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role you will support hyperscale data center networks, fiber connectivity, and IP networking to enable field repair services and improve operational reliability across our global network.

You will collaborate with internal teams and external vendors to design scalable solutions, drive incident response, and drive automation and data-driven improvements across global sites.

Qualifications

• Bachelor’s degree in CS/CE or equivalent practical experience.
• 4+ years operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure.
• 4+ years of network operations experience in large-scale service provider/data center/enterprise networks.
• Hands-on experience with optical/network equipment and testing tools.
• Strong communication with vendors and service providers.
• Experience troubleshooting and root-causing complex systems.
• Ability to guide external vendors for repair actions.
• Knowledge of Network Services topology, traffic analysis, and architectures.
• Familiarity with Cisco, Juniper, and Nexus data center hardware.
• Knowledge of data center design: cabling, fiber optics, power/cooling.

Responsibilities

• Respond to incidents with cross-functional teams and vendors to determine root causes and resolutions.
• Lead change management to address security and business continuity issues and scale tools/processes.
• Drive operational improvements across policies and procedures to increase efficiency.
• Collaborate with internal customers and vendors to inform network and data center design iterations.
• Lead cross-functional teamwork to deliver predictable business outcomes across global sites.
• Design and implement processes to identify and manage data/asset risks and continuity issues.
• Maintain and improve documentation and ensure data accuracy in systems.
• Identify automation opportunities to remediate Tier-1 faults via software.
• Develop metrics to measure escalation trends, capacity, and vendor performance.
• Communicate goals, progress, and lessons learned across scope.
• Travel up to 25% may be required.

Skills

Incident Response

Change Management

Operations

Collaboration

Team Leadership

Risk Management

Data Assurance

Automation

Data Measurement

Communication

Travel

Education

Bachelor's degree in Computer Science/Computer Engineering or equivalent practical experience

Tools

Cisco routers/switches

Juniper routers

Nexus data center switching

WDM equipment

Network/test gear

Job description

Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role you will support hyperscale data center networks, fiber connectivity, and IP networking to enable field repair services and improve operational reliability across our global network.

You will collaborate with internal teams and external vendors to design scalable solutions, drive incident response, and drive automation and data-driven improvements across global sites.