Edge Field Service Technician - UPS & Power

Vertiv Group Corporation; Richmond (VA); On-site; USD 61,000 - 76,000; Full time

Job summary

Vertiv Group Corporation is seeking a Field Service Technician to perform scheduled and remedial service on UPS, power distribution units, and battery systems (2-120KVA). The role emphasizes on-site customer interaction, safety, and adherence to company policies.

Responsibilities include executing service tasks, providing on-site and phone support, and coordinating with Technical Support. Candidates should have a Diploma and potential ASEET/AMEET progress, with travel required.

Qualifications

• High school diploma required; ASEET/AMEET preferred or in progress.
• Able to communicate professionally with customers and internal teams.
• Experience in administrative tasks and time management is important.

Responsibilities

• Perform service tasks as assigned per company policies.
• Render on-site and phone assistance to customers.
• Communicate with Technical Support on issues and guidance.
• Maintain safety and PPE compliance and report incidents as required.

Skills

Customer communication

Time management

Team collaboration

Administrative tasks

PC proficiency

Education

High School Diploma

ASEET/AMEET in progress

Tools

Electrical test equipment

MS Office

Vertiv software

Job description

Vertiv Group Corporation is seeking a Field Service Technician to perform scheduled and remedial service on UPS, power distribution units, and battery systems (2-120KVA). The role emphasizes on-site customer interaction, safety, and adherence to company policies.

Responsibilities include executing service tasks, providing on-site and phone support, and coordinating with Technical Support. Candidates should have a Diploma and potential ASEET/AMEET progress, with travel required.