ED Registration Clerk -- PRN

Ntmconline; Gainesville, Northern (TX, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Ntmconline seeks a Patient Access Clerk to register inpatients and outpatients for hospital services, verify insurance, collect information, and explain billing procedures. This role reports to the ED Registration Supervisor and requires careful handling of confidential information.

The ideal candidate will have at least a high school diploma, strong English communication skills, and the ability to work calmly in a busy hospital setting.

Qualifications

• High School graduate or equivalent.
• Prefers someone who has at least 6 months experience in a medical office or hospital setting.
• Able to communicate effectively in English, both verbally and in writing.

Responsibilities

• Register patients for hospital services from a physician's office and pre-admitting these patients as needed.
• Admitting requirements for patients scheduled for admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility.
• Interview patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information.
• Interview patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information.
• Provide information to the patient/representative about billing, complaint process, patient rights, and HIPAA. Distributes hospital specific literature.
• Collect payments when required and forward to the Business Office personnel.
• Know hospital policies and be familiar with hospital services that are available.
• Demonstrates flexibility, organization and ability to function in stressful situations.
• Treats patients and families with respect and confidentiality of records.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Maintain good working relationships within the department and with other departments.
• Ensure documentation meets current standards and policies.
• Answer the telephone in a polite manner and communicate information to the appropriate personnel/family member.
• Perform other related duties as assigned by the Patient Access Supervisor.

Skills

Basic computer knowledge

Typing speed

Office machines

Education

High School diploma

Job description

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Distributes appropriate information to ancillary departments. Reports to the ED Registration Supervisor.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Responsible for registering patients for hospital services from a physician's office and pre-admitting these patients a needed.
• Responsible for admitting requirements for patients scheduled for admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Provides information to the patient/representative about billing, complaint process, patient rights, and HIPAA. Distributes hospital specific literature.
• Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments, record payment and forward to the Business Office personnel.
• Responsible for knowing hospital policies and being familiar with hospital services that are available.
• Demonstrates an ability to be flexible, organized and function well in stressful situations.
• Treats patients and their families with respect and dignity; ensures confidentiality of patients' records.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Maintains good working relationships both within the department and with other departments.
• Ensures that documentation meets current standards and policies.
• Answers the telephone in a polite manner and communicates information to the appropriate personnel/family member.
• Performs other related duties as assigned by the Patient Access Supervisor.

BASIC SKILLS

• Basic computer knowledge.
• Ability to type accurately with speed
• Able to use office machines efficiently

EDUCATION AND EXPERIENCE

• High School graduate or equivalent.
• Prefers someone who has at least 6 months experience in a medical office or hospital setting.

LANGUAGE SKILLS

• Able to communicate effectively in English, both verbally and in writing.

PHYSICAL REQUIREMENTS

• Must be able to lift 40lbs.
• Must be able to stoop, bend, or sit for long periods of time.

Qualifications

Education

Required

High School or better.

Experience

Preferred

At least 6 months experience in a medical office or hospital setting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.