ED Registration Clerk (Days)

Ntmconline; Gainesville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ntmconline seeks a Full-Time Day Shift Patient Access Clerk to support hospital admissions in Gainesville, TX. You will register patients, pre-admit for procedures, verify insurance eligibility and obtain authorizations as needed.

Explain billing, patient rights, and HIPAA to patients; collect co-pays when required; maintain accurate records and coordinate with the Business Office and other departments to ensure smooth patient flow. High school diploma required; healthcare experience preferred.

Qualifications

• High School graduate or equivalent.
• Prefers someone with at least 6 months experience in a medical office or hospital setting.
• Ability to type accurately and at a reasonable speed.
• Ability to use basic office machines efficiently.
• Able to communicate effectively in English, verbally and in writing.

Responsibilities

• Register patients for hospital services from physician offices and pre-admit as needed.
• Verify insurance eligibility and obtain required authorizations.
• Interview patients to collect or verify personal/insurance information.
• Explain billing processes, patient rights, and HIPAA; distribute hospital literature.
• Collect co-pays as required and forward payments to the Business Office.
• Maintain documentation to current standards and policies; work well under pressure.
• Communicate with departments to ensure smooth patient flow.

Skills

Basic computer knowledge

Typing speed

Office machines

Education

High School diploma or equivalent

Job description

Full-Time Day Shift (7a-7p) with Rotating weekends

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Distributes appropriate information to ancillary departments. Reports to the ED Registration Supervisor.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Responsible for registering patients for hospital services from a physician’s office and pre-admitting these patients a needed.
• Responsible for admitting requirements for patients scheduled for admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
• Provides information to the patient/representative about billing, complaint process, patient rights, and HIPAA. Distributes hospital specific literature.
• Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments, record payment and forward to the Business Office personnel.
• Responsible for knowing hospital policies and being familiar with hospital services that are available.
• Demonstrates an ability to be flexible, organized and function well in stressful situations.
• Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Maintains good working relationships both within the department and with other departments.
• Ensures that documentation meets current standards and policies.
• Answers the telephone in a polite manner and communicates information to the appropriate personnel/family member.
• Performs other related duties as assigned by the Patient Access Supervisor.

BASIC SKILLS

• Basic computer knowledge.
• Ability to type accurately with speed
• Able to use office machines efficiently

EDUCATION AND EXPERIENCE

• High School graduate or equivalent.
• Prefers someone who has at least 6 months experience in a medical office or hospital setting.

LANGUAGE SKILLS

• Able to communicate effectively in English, both verbally and in writing.

PHYSICAL REQUIREMENTS

• Must be able to lift 40lbs.
• Must be able to stoop, bend, or sit for long periods of time.

Qualifications

Education

Required

High School or better.

Experience

Preferred

At least 6 months experience in a medical office or hospital setting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.