ED Patient Registration Specialist - Compassionate

Henry Ford Health; Michigan; Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Henry Ford Health is seeking a Patient Registration Representative for the Emergency Department. You will be the first point of contact, handling registrations, insurance verification, and collections while delivering exceptional customer service to patients and families.

In a fast-paced ED, you will navigate complex workflows, support a compassionate care team, and help ensure accurate data capture and billing processes.

Qualifikationen

• Requires a high school diploma or GED and basic computer skills.
• Proficiency in Microsoft Office required.
• Ability to manage multiple priorities in a fast-paced ED environment.
• Excellent customer service and professional communication with patients and staff.
• EPIC EHR experience is preferred.

Aufgaben

• Welcome patients and visitors with warmth to set a positive first impression.
• Perform new patient registrations and updates with accuracy.
• Verify insurance coverage and eligibility details for smooth billing.
• Handle cash collections with integrity and accuracy.
• Address inquiries from patients, visitors, and staff professionally.
• Manage multiple priorities in a fast-paced ED setting.
• Mentor and support colleagues in the registration team.

Kenntnisse

Microsoft Office Suite

Strong communication

Customer service

Multitasking

Ausbildung

High school diploma or GED

Tools

EPIC EHR system

Jobbeschreibung

Henry Ford Health is seeking a Patient Registration Representative for the Emergency Department. You will be the first point of contact, handling registrations, insurance verification, and collections while delivering exceptional customer service to patients and families.

In a fast-paced ED, you will navigate complex workflows, support a compassionate care team, and help ensure accurate data capture and billing processes.