ED Observation Assistant - Day Shift, Patient Safety

UMass Memorial Medical Group; Worcester (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking an Observation Assistant to provide constant observation for high-risk patients in the Emergency Room setting. Under the direction of the Registered Nurse, you will help prevent safety risks, support patient comfort, and assist with activities of daily living.

The role requires strict adherence to safety protocols, effective communication with the care team, and participation in de-escalation and restraint procedures when necessary.

Qualifications

• Observation and safety awareness in clinical settings
• Ability to follow nurse instructions and hospital policies
• Strong communication and teamwork skills

Responsibilities

• Provides constant observation of high-risk patients as assigned by the RN.
• Monitors patient safety and performs required checks.
• Escorts and assists patients with activities as directed by nursing staff.
• Documents patient behavior and safety checks in the chart.
• Supports environmental safety checks and supplies management.

Job description

UMass Memorial Health is seeking an Observation Assistant to provide constant observation for high-risk patients in the Emergency Room setting. Under the direction of the Registered Nurse, you will help prevent safety risks, support patient comfort, and assist with activities of daily living.

The role requires strict adherence to safety protocols, effective communication with the care team, and participation in de-escalation and restraint procedures when necessary.