ED Observation Assistant, 32 Hours, Nights

UMass Memorial Medical Group; Worcester (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Medical Group is seeking an Observation Assistant for a 3-night shift role in Worcester, MA. The position emphasizes constant observation of high-risk patients, safety checks, and patient support from intake to discharge.

The role includes assisting with activities of daily living, de-escalation when needed, and ensuring a safe environment under RN supervision. Union SH ArE contract is noted, with potential signing bonus eligibility discussed in interviews.

Responsibilities

• Provides constant observation of high-risk patients as assigned by RN.
• Assists the patient to get undressed, removes items that may pose safety risk, and secures belongings per unit policy.
• Monitors patients and conducts safety checks at required intervals.
• Escorts patients to the bathroom and assists with meals as needed.
• Intervenes to prevent unsafe patient movement and assists within scope.
• Performs environmental safety checks and removes hazardous items at shift start and between discharges.

Skills

Patient observation

Safety awareness

De-escalation techniques

Documentation

Job description

Non-Exempt

$18.20 - $24.45 (based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Weekends - One Full Weekend a Month

Scheduled Hours: 11p-7a

Shift: 3 - Night Shift, 8 Hours (United States of America)

Hours: 32

Cost Center: 10020 - 2340 Emergency Room

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Provides constant observation of high-risk patients as assigned by the designated Registered Nurse (RN).
• Assists the patient to get undressed, removes items that may pose safety risk, and secures personal belongings according to unit policy.
• Monitors the patient's and conducts patient safety checks at required intervals for an assigned group of patients.
• Escorts and supervises patients in the bathroom depending on level of care, under the direction of the RN, assists patients with meals and comforts and de-escalates patients by using sensory techniques and distraction techniques as needed.
• Attempts to prevent unsafe patient movement and actions and intervenes appropriately within scope.
• Notifies the nurse of changes in patient activity, mood, behavior, requests for medication and calls for assistance when necessary.
• Reinforces safety precautions and fall prevention attempts to redirect patient's attention from equipment, and emergently prevents patients from dislodging equipment.
• Utilizes de-escalation techniques to redirect the patients and if unsuccessful, under the direction of the RN or MD participates in restraints in accordance with training, policy, and education.
• Receives report on each assigned patient from RN at the beginning of each shift.
• Continuously monitors patients and reports any potentially unsafe behaviors, or patients that appear to be escalating to the assigned nurse throughout the shift.
• Reports concern to RN if patient's family or visitors are contributing to escalating behavior.
• Performs environmental safety check of patient and patient's room and removes potentially harmful items at the beginning of each shift and between discharges from rooms.
• Constantly checks for and remedies potentially hazardous situations such as improperly open or unsecured equipment, doors, and windows.
• Reports any potentially unsafe environmental issues that cannot be remedied to the assigned RN throughout the shift.
• Follows the Policy & Procedure(s) related to Constant Observation and patient safety.
• Accompanies the patient for diagnostic or therapeutic procedures as directed by the RN or provider.
• Documents patient behavior and safety checks at required intervals and ensures documentation is placed in the patients chart..
• Provides thorough handoff communication to the on-coming Observation Assistant.
• Performs a variety of duties to support patient care and the operations of the department.
• Engages patients in therapeutic or calming activities as directed by nursing staff.
• Maintains work area in neat and orderly manner. Stocks carts & supplies. Transports patient or equipment.
• Answers telephones, takes messages, and completes light clerical duties such as filing as assigned.
• Follows department/hospital policy and procedure on Infection Control, Fire Safety, etc., including training programs (including de-escalation and restraint training) and demonstrates competency and proficiency as required.

Standard Staffing Level Responsibilities:

• Complies with established departmental policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality