ECS Analyst II - Digital Intake & Delivery Lead

Chickasaw Nation; Ada (OK); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Chickasaw Nation in Ada, OK seeks an ECS Analyst II to join the ECS Tribal Applications team. The role is full-time, Monday-Friday, 8:00AM-5:00PM, reporting to the ECS department.

You will lead intake, triage, scoping of digital requests, translate business needs into requirements, and coordinate with Product Owners, engineering, governance, and stakeholders. You will manage backlogs, identify risks, and ensure proper approvals and documentation.

Formación

• 3 years directly related experience.
• Bachelor's Degree in directly related field.
• Bachelor’s degree in Business Administration, Information Systems, or a related field; or equivalent experience. 3–5+ years of experience in business analysis, product support, project coordination, or digital service delivery.
• Pass general background check.

Responsabilidades

• Lead intake, triage, and scoping of digital application requests with attention to complexity and dependencies.
• Translate business needs into structured functional requirements for delivery teams.
• Coordinate approvals and governance, maintaining documentation integrity.
• Drive cross-functional alignment across departments, product owners, and engineering.
• Manage the request backlog and identify risks or conflicts early.
• Provide first-class customer service to internal and external customers.

Conocimientos

Communication skills

Analytical thinking

Project management

Stakeholder influence

Requirements gathering

Educación

Bachelor's degree in Business Administration, Information Systems, or related field

Equivalent experience acceptable

Descripción del empleo

Chickasaw Nation in Ada, OK seeks an ECS Analyst II to join the ECS Tribal Applications team. The role is full-time, Monday-Friday, 8:00AM-5:00PM, reporting to the ECS department.

You will lead intake, triage, scoping of digital requests, translate business needs into requirements, and coordinate with Product Owners, engineering, governance, and stakeholders. You will manage backlogs, identify risks, and ensure proper approvals and documentation.