Ecosystem Marketing Co-op

Mirakl; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Co-op credit

Based in Boston

Job summary

Mirakl is seeking a six-month co-op intern to support its Ecosystem Marketing team in Boston starting January 2027. The role focuses on creating customer case studies, updating quote banks, and maintaining slide libraries to showcase proof points for AMER and EMEA.

Ideal candidates are undergraduates in Marketing/Business with interest in HubSpot, Zoom webinars, and Dust. Strong writing, attention to detail, and the ability to juggle multiple priorities are essential in this collaborative,

Qualifications

• Pursuing higher education in Marketing, Communications, or Business.
• Preferred experience with HubSpot, Zoom webinars and/or Dust.

Responsibilities

• Create customer case studies and pull new proof points from existing content to support Sales and Marketing.
• Manage Mirakl Connect's customer quote bank and slide library, building new slides and improving existing ones.
• Keep regional logo slide libraries up to date as customers sign and churn.
• Own the 'Ask Connect Marketing' AI engine: add new content, spot opportunities for improvement, and roll out enhancements.
• Run G2 review campaigns by building contact segments from positive customer survey responses and coordinating emails with the Demand team.
• Write copy for customer announcements across email, LinkedIn and paid social.
• Support customer community events and roundtables by building HubSpot landing pages and emails and coordinating Zoom logistics.

Skills

Strong writer

Detail oriented

Slide design

Multitasking

AI curiosity

Education

Undergraduate student in Marketing/Business

Tools

HubSpot

Zoom webinars

Dust

Job description

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We’re proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We’re committed to our clients' success

The Team You'll Join

The Mirakl Ecosystem Marketing team supports Mirakl Connect, helping turn customers into vocal advocates across AMER and EMEA. The team's core mission is to make sure Sales and Marketing have strong, current customer proof points (case studies, quotes, slides and reviews) that help win new business. This function works closely with the broader Marketing and Sales organizations, including the Demand team, to drive customer advocacy and engagement.

6-month co-op or internship starting January 2027 | Based in Boston

This is a co-op position through Northeastern University's cooperative education program; candidates must be enrolled Northeastern co-op students eligible for co-op credit.

Your Impact

• Create customer case studies and pull new proof points from existing customer content to support Sales and Marketing.
• Manage Mirakl Connect's customer quote bank and insert slide library, building new slides and making existing ones look better and work harder.
• Keep regional logo slide libraries up to date as customers sign and churn.
• Own the \"Ask Connect Marketing\" AI engine: add new content, spot opportunities for improvement, and roll out enhancements.
• Run G2 review campaigns by building contact segments from positive customer survey responses and working with the Demand team to schedule and send review request emails.
• Write copy for customer announcements across email, LinkedIn and paid social.
• Support customer community events and roundtables by building HubSpot landing pages and emails and coordinating Zoom logistics.

What You'll Bring to the Role

Experience:

• Currently pursuing higher education in Marketing, Communications, Business, or a related field.
• *Preferred - Experience with HubSpot, Zoom webinars and/or Dust.

Skills:

• Strong writer who can adapt your tone across case studies, social posts and email.
• Detail-oriented and organized, and comfortable keeping content libraries accurate and current.
• An eye for design and comfortable building polished slides in PowerPoint or Google Slides.
• Creative problem-solver who can work both independently and with a team.
• Able to juggle multiple priorities and handle requests from stakeholders across Marketing and Sales.
• Curious about AI tools and how technology can make teams more efficient.
• Interested in B2B SaaS, eCommerce and marketplaces, and eager to contribute to marketplace innovation.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult your Recruitment Privacy Notice, here (opens in a new tab) in English and here (opens in a new tab) in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews (opens in a new tab).