Sales Manager, Mirakl Connect

Mirakl - AMER; Boston (MA); Hybrid; USD 180,000 - 228,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) match

Commuter benefits

PTO

Job summary

Mirakl is seeking a Sales Manager in Boston to lead a team of 6–8 Account Executives, driving new customer acquisition across SMB and Mid Market segments. You will coach, set strategy, and collaborate with Marketing, Product, and Customer Success to optimize go-to-market efforts.

This permanent hybrid role offers 1 day of remote work per week. The candidate should be skilled in data‑driven sales, full‑cycle deals, and building a culture of accountability and results.

Qualifications

• 3–5 years of people management experience leading 6+ Account Executives, ideally in a B2B SaaS or e‑commerce platform.
• Proven track record driving new business in SMB and Mid Market/Enterprise with full-cycle sales.
• Experience closing SMB and Mid Market/Enterprise opportunities.
• Process‑oriented, data-driven, and able to optimize sales processes and coaching.
• Strong CRM and performance metrics acumen, Salesforce preferred.

Responsibilities

• Lead and develop a 6–8 AE team with coaching, direction, and quota attainment.
• Drive customer acquisition in SMB and MM/Enterprise segments through outbound prospecting and consultative selling.
• Coach on pipeline, discovery, qualification, negotiation, and closing.
• Improve forecasting accuracy, conversion rates, and overall sales efficiency.
• Collaborate with Marketing, Product, and Customer Success to align GTM campaigns and feedback loops.
• Cultivate a winning, transparent, accountable culture.

Skills

Sales leadership

People management

B2B SaaS

Outbound prospecting

Data-driven

Tools

Salesforce

Job description

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

Who We Are

Mirakl is the global leader in marketplace and dropship solutions, empowering the world’s most forward‑thinking companies to succeed in the digital economy.

Mirakl Connect is our platform that accelerates e‑commerce growth and profitability by seamlessly connecting sellers and partners to a global network of Mirakl‑powered marketplace and dropship platforms.

Your Impact

As a Sales Manager, you will lead a team of 6–8 Account Executives focused on acquiring new customers across the SMB and mid‑market (MM) segments. You'll drive execution, talent development, and revenue performance, playing a key role in scaling the Mirakl Connect business.

This is a permanent position based in our Boston office, with 1 day of remote work per week.

What You Will Do at Mirakl

• Lead and Develop a High-Performing Team: Manage a team of 6–8 AEs, providing hands‑on coaching, clear direction, and performance management to meet and exceed individual and team quotas.
• Drive Customer Acquisition: Execute sales strategies that accelerate new customer acquisition in both SMB and Mid Market/Enterprise segments, with a focus on outbound prospecting and consultative selling.
• Coach for Impact: Deliver ongoing skill development around pipeline generation, discovery, qualification, negotiation, and closing, tailored to the different motions of SMB and MM sales.
• Optimize Sales Execution: Monitor key performance metrics, implement scalable processes, and help improve forecasting accuracy, conversion rates, and overall sales efficiency.
• Partner Cross‑Functionally: Collaborate closely with Marketing, Product, and Customer Success to align go‑to‑market campaigns, product feedback loops, and onboarding.
• Cultivate a Winning Culture: Foster a team environment built on transparency, accountability, learning, and results.

What Mirakl is Looking for in a Candidate

• Sales Leadership Experience: 3–5 years of people management experience leading 6+ AEs, ideally within a B2B SaaS or e‑commerce platform context.
• Proven Track Record: Success driving new business in both SMB and Mid Market/Enterprise segments with a deep understanding of full‑cycle sales and territory management.
• Sales Experience: Experience closing SMB and Mid Market/Enterprise opportunities.
• Process‑Oriented Operator: Experience refining and scaling sales processes, coaching frameworks, and leveraging data to improve outcomes.
• Data‑Driven: Strong command of CRM tools (Salesforce preferred) and sales performance metrics to make informed decisions and drive accountability.
• Clear Communicator: Excellent communication and interpersonal skills with a focus on clarity, motivation, and alignment across levels.
• Agile & Accountable: Comfortable operating in a high‑growth, dynamic environment where priorities shift and results matter.

#LI-Hybrid

Below you will find the reasonably estimated annual On‑Target Earnings (OTE) range for this role. OTE reflects total target compensation, reflective of base salary and variable compensation (e.g., commission or bonus). Your starting compensation within this range will be based on your relevant skills, experience, and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here.

OTE Pay Range

$180,000 - $228,000 USD

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.