Workplace Experience Co-Op

Mirakl - AMER; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Mirakl is seeking a Workplace Experience Co‑op based in Boston for a 6‑month term starting January 2027. You’ll support office operations across AMER and APAC, coordinate facilities projects, and help craft employee events and culture programs.

This role suits students seeking hands‑on experience in operations and events within a global tech company. You will collaborate with the Director of People, own portions of budgets, and partner with vendors, while exploring AI‑driven process improvements

Qualifications

• Currently enrolled in a bachelor’s program and eligible for co‑op.
• Available full‑time in Boston for the entire co‑op period.
• Previous co‑op or internship experience in operations, logistics, events, real estate, or hospitality preferred.
• Able to work independently and manage priorities.
• Willing to handle confidential budgets and vendor interactions.

Responsibilities

• Oversee workplace operations across AMER and APAC offices and remote locations.
• Support office improvements, build-out projects, and vendor coordination.
• Plan and execute employee events and engagement programs end‑to‑end.
• Help bring Mirakl’s brand and culture to life in the office and beyond.
• Identify and automate admin tasks using AI and other tools.

Skills

Operations management

Event planning

Vendor coordination

Budget management

Communication

Education

Bachelor’s student

Tools

AI tools

Job description

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

Workplace Experience Co-Op

6-month co-op starting January 2027 | Based in Boston

This is a co-op position through Northeastern University's cooperative education program; candidates must be enrolled Northeastern co-op students eligible for co-op credit.

Your Impact

Reporting to the Director of People, you'll be the go-to person for workplace operations across Mirakl's AMER and APAC offices. You'll handle office logistics and facilities projects, plan events, and help bring our employee brand and culture to life. This role comes with a lot of ownership and independence. It's a great fit for someone who has done a co-op or internship before and wants hands‑on experience in operations, facilities and event management.

What you will do at Mirakl:

Office Operations & Logistics

• Be the main contact for workplace operations across our AMER and APAC offices, supporting other locations remotely
• Keep workplace resources, documentation and office guides organized and up to date
• Keep the office safe and compliant, including emergency preparedness and workplace requirements
• Run the front desk and create a welcoming experience for visitors and employees

Facilities & Office Projects

• Support office improvement and build‑out projects, working with internal partners, building management and outside vendors
• Help coordinate project timelines, vendor requirements and day‑to‑day facilities needs

Events & Engagement

• Plan and run employee events and engagement programs from start to finish
• Work with employee groups to plan events ahead of time and use feedback to keep improving them

Employee Brand & Culture

• Help create projects that bring Mirakl's brand and culture to life in the office and beyond
• Help with employee recognition and celebration programs
• Track workplace budgets and spend, and help with purchasing and vendor coordination
• Build and maintain strong vendor relationships

Process Improvement & Automation

• Find ways to simplify and automate admin work using AI and other tools
• Build systems and processes that keep working long after your co‑op ends

What you'll gain:

• Hands‑on experience in corporate real estate, facilities and workplace operations
• Practice using AI and automation tools to solve real business problems
• Real ownership of budgets, events and operations across offices at a fast‑growing global tech company
• Direct mentorship from the Director of People and exposure to the wider People team

What we are looking for in a candidate:

• Currently enrolled in a bachelor's program and eligible for a co‑op; available full‑time and in person in Boston for the whole co‑op period
• Previous co‑op or internship experience strongly preferred, especially in operations, logistics, event planning, real estate, property/leasing or hospitality
• Comfortable working independently, taking initiative and managing your own priorities
• Professional and trustworthy, able to handle confidential information and budgets responsibly
• Confident talking with vendors, contractors and employees at every level
• Loves planning and turning ideas into real events and experiences
• Upbeat, creative and proactive; you ask for feedback and act on it
• Organized but flexible, able to juggle several projects without losing your cool
• Curious about AI tools and automation (prior experience is a plus, not a must)
• Bonus: Open to occasional evening work for events

Below you will find the reasonably estimated hourly range for this role. Your starting compensation within this range will be based on your relevant skills, and experience and education, with any future adjustments informed by role scope, performance, and internal pay equity.

Hourly Pay Range

$22 - $22 USD

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.