Business Development Representative, Mirakl Connect

Mirakl - Labs; Boston (MA); Hybrid; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401(k) match

Commuter benefits

PTO

Job summary

Mirakl seeks a Business Development Representative in Boston to engage inbound prospects, qualify opportunities, and build momentum for our Mirakl Connect platform. You will partner with Sales, Marketing, and Revenue Operations to improve lead handling and accelerate pipeline growth.

You will be mentored to develop into future Account Executives and GTM leaders, with the company offering a strong benefits package and ongoing learning opportunities.

Qualifications

• Excellent communication, discovery, and presentation skills to persuasively connect with senior-level decision makers.
• Process-oriented and data-driven; comfortable managing SLAs and dashboards.
• 1+ year of sales, customer-facing, or inbound/demand response experience or strong desire to start a sales career.

Responsibilities

• Drive pipeline generation by engaging and qualifying inbound prospects from forms, content downloads, events, trials, and referrals.
• Deliver a consultative prospect experience by understanding businesses, challenges, and objectives and mapping needs to Mirakl Connect solutions.
• Collaborate across GTM with Sales, Marketing, Revenue Ops, and Account Management to coordinate outreach and improve lead management.

Skills

Communication

Discovery

Presentation

Data‑driven

Coachable

Tools

Salesforce

Outreach

Sales Navigator

Job description

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third‑party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We’re proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We’re committed to our clients’ success

_ Your Impact _

Our Business Development Representatives play a critical role in driving Mirakl Connect’s growth. As a key point of contact for prospective customers engaging with our content, website, events, and partner ecosystem, you’ll identify and qualify opportunities, build relationships, and create momentum that powers our revenue engine.

You’ll turn prospect interest into qualified pipeline for our Account Executives while delivering an exceptional, consultative first experience of Mirakl Connect.

Beyond engaging directly with prospects, you’ll work closely with teams across Sales, Marketing, Revenue Operations, and Account Management to identify new opportunities, improve processes, and help us operate more effectively at scale. You’ll be encouraged to think creatively, challenge existing ways of working, and leverage emerging technologies, including AI, to drive greater efficiency and impact.

Mirakl invests deeply in the development of our BDRs. You’ll be actively mentored, supported, and enabled with tools and training to develop the skills needed to become the next generation of Account Executives, sales leaders, and GTM professionals.

This is a permanent position based in our Boston office, with 1 day of remote work per week.

_ What You Will Do at Mirakl _

• Drive pipeline generation: Engage and qualify inbound prospects from web forms, content downloads, events, trials, and partner referrals, converting interest into high-quality meetings and opportunities for Connect Account Executives.
• Deliver a consultative prospect experience: Understand prospective customers’ businesses, challenges, and objectives, and connect their needs to relevant Mirakl Connect solutions through thoughtful discovery and personalized engagement.
• Collaborate across the GTM organization: Partner closely with Sales, Marketing, Revenue Operations, Account Management, and other teams to coordinate outreach, identify opportunities, improve lead management, and ensure a seamless prospect experience.
• Identify new growth opportunities: Proactively explore opportunities within our existing ecosystem of customers, partners, and marketplace operators, working with internal stakeholders to uncover new sources of qualified pipeline.
• Build and improve scalable processes: Help develop, document, and refine workflows that improve lead qualification, routing, follow-up, and pipeline generation. Identify opportunities to automate repetitive tasks and establish more efficient, repeatable ways of working.
• Embrace AI and emerging technologies: Leverage AI-powered tools to support prospect research, personalization, outreach, data analysis, and workflow execution. Experiment with new approaches and share learnings that can improve team

What Mirakl Is Looking For in a Candidate

• 1+ year(s) previous successful sales, customer-facing, or inbound/demand response experience OR a strong desire to begin a sales career
• Excellent communication, discovery, and presentation skills (written and verbal) to persuasively connect with senior-level decision makers
• Thoughtful, engaging, energetic, and self-aware; able to build trust quickly and create value in every interaction
• Process-oriented and data-driven; comfortable managing SLAs, prioritizing queues, and working from dashboards
• Continual improvement mindset; coachable with a bias for action and learning
• Familiarity with marketplace, eCommerce, retail, or B2B SaaS concepts a plus
• Proficiency with Salesforce, Outreach, and Sales Navigator is preferred but not required

#LI-Hybrid

Below you will find the reasonably estimated annual On-Target Earnings (OTE) range for this role. OTE reflects total target compensation, reflective of base salary and variable compensation (e.g., commission or bonus).__ Your starting compensation within this range will be based on your relevant skills, experience, and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here.

OTE Pay Range

$70,000—$88,000 USD

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.