Economic Support Programs Manager

Washington County; West Bend (WI); On-site; USD 82,000 - 100,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life Ins.

Short-term and Long-term Disability

Medical and Dependent Flexible Savings

Health Savings Accounts, Wisconsin RR,

Holidays and PTO

tuition and fitness center

Job summary

Washington County in West Bend, WI, seeks an Economic Support Manager to lead the administration of federal and state public assistance programs, ensuring accurate, timely eligibility determinations and compliant service delivery. Under the Director, you will supervise staff, interpret policy changes, and drive operational improvements to meet performance standards.

You will develop local policies, oversee budgets, and coordinate with DHS and consortium partners, while coaching staff and

Qualifications

• Bachelor's Degree in Public Administration, Business Administration or related field and five years of experience working with Economic Support programs.
• OR two years of post-high school education, 5 years' experience working with Economic Support programs AND two years of supervisory experience.
• Must possess a valid Wisconsin driver's license.

Responsibilities

• Oversee daily operations and administration of the Economic Support programs.
• Ensure compliance with applicable federal and state laws, regulations, Department of Health Services policies, county procedures, and program requirements.
• Interpret and implement changes in state and federal policies, regulations, and program requirements.
• Develop, review, and maintain local policies, procedures, and workflows to promote consistent and accurate program administration.
• Monitor program performance, processing timeliness, eligibility accuracy, and compliance with established performance standards.

Skills

Leadership

Policy interpretation

Staff supervision

Budget management

Education

Bachelor's Degree in Public Administration, Business Administration or related field

Two years of post-high school education, 5 years' experience with Economic Support programs AND two years of supervisory experience

Job description

Washington County in West Bend, WI, seeks an Economic Support Manager to lead the administration of federal and state public assistance programs, ensuring accurate, timely eligibility determinations and compliant service delivery. Under the Director, you will supervise staff, interpret policy changes, and drive operational improvements to meet performance standards.

You will develop local policies, oversee budgets, and coordinate with DHS and consortium partners, while coaching staff and