Economic Stability & Benefits Supervisor

LDH-Medical Vendor Administration; Amite City (LA); On-site; USD 49,000 - 53,000; Full time

Job summary

LDH-Medical Vendor Administration in Tangipahoa Parish seeks an experienced Supervisor to lead the Economic Stability team delivering SNAP, FITAP, Kinship Care Assistance, and STEP benefits.

The role focuses on staff performance, accurate benefit delivery, and adherence to federal and state program requirements, with opportunities for professional development and disaster readiness training.

Qualifications

• Minimum six years of economic stability social services experience; or six years of full-time work in any field plus three years in economic stability social services.
• Bachelor's degree plus three years of economic stability social services experience; or.
• Advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

Responsibilities

• Supervises Social Service Analysts and an Economic Stability Specialist, including staff training, performance management, leave approval, conflict resolution, and oversight of unit operations across parishes.
• Leads the resolution of client and staff disputes by conducting interviews, investigating issues, and ensuring timely resolutions.
• Reviews cases and subordinate work for eligibility in SNAP, FITAP, Kinship Care, and STEP.
• Ensures accurate data entry in LITES and performs verification and documentation reviews.
• Provides policy guidance and training to staff, interpreting procedures and coordinating with regional program specialists.
• Compiles and analyzes statistical and management reports; builds partnerships to strengthen referrals and expand client services.

Education

Bachelor's degree

Advanced degree in a social sciences field, business, public, or health administration

Job description

LDH-Medical Vendor Administration in Tangipahoa Parish seeks an experienced Supervisor to lead the Economic Stability team delivering SNAP, FITAP, Kinship Care Assistance, and STEP benefits.

The role focuses on staff performance, accurate benefit delivery, and adherence to federal and state program requirements, with opportunities for professional development and disaster readiness training.