Economic Assistance & Eligibility Specialist

Baraboo; Baraboo (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Sauk County is seeking an Economic Support Resource Specialist within the Department of Human Services to assist with determining eligibility for State and federal Economic Support programs. You will gather financial data, process verifications, and support the team in daily client services from Monday to Friday.

Standard hours are 7:45 am–4:30 pm with potential for overtime as required. This is an equal opportunity employer encouraging applicants with diverse backgrounds to apply.

Qualifications

• High School diploma or equivalent.
• 1 year general office experience.
• Any combination of education and experience that provides equivalent knowledge, skills and abilities may be considered.

Responsibilities

• Provide Economic Support Lobby and Intake services at Sauk County Department of Human Services.
• Gather client financial data and documentation through telephone and correspondence contacts.
• Scan documents/verifications of ECF and CDPU.
• Interpret eligibility requirements for customers while effectively dealing with crisis situations.
• Update Child Care Provider rates in EBT CSAW.
• Schedule appointments/interviews for Economic Support staff.
• Interview walk-in customers with CARES generated Notice of Decisions and verification forms.
• Maintain knowledge of current eligibility requirements, program policies and procedures.
• Track and distribute Homeless mail and mail agreements.
• Complete and assign RFAs and other forms to caseworkers.
• Update forms and posters.

Education

High School diploma or equivalent

Job description

Sauk County is seeking an Economic Support Resource Specialist within the Department of Human Services to assist with determining eligibility for State and federal Economic Support programs. You will gather financial data, process verifications, and support the team in daily client services from Monday to Friday.

Standard hours are 7:45 am–4:30 pm with potential for overtime as required. This is an equal opportunity employer encouraging applicants with diverse backgrounds to apply.