Ecommerce Trading Director, Americas

Clarks; Needham (MA); On-site; USD 152,000 - 198,000; Full time

Job summary

Clarks, a historic shoemaker based in Somerset, England, seeks a Director of Ecommerce for the Americas to lead day-to-day trading, site merchandising, content, campaigns, and performance. You will partner with Marketing, Planning, IT, and Finance to drive revenue, margin, and customer experience across the Americas.

The ideal candidate brings 10+ years in ecommerce leadership, deep analytical skills, and a proven ability to translate insights into growth, with strong cross-functional

Qualifications

• 10+ years of progressive experience in ecommerce, digital commerce, or a related discipline.
• Deep understanding of ecommerce KPIs including conversion, AOV, traffic, gross margin.
• Strong leadership, people-management, and talent-development skills.

Responsibilities

• Own the day-to-day trading performance of the ecommerce business across the Americas.
• Drive achievement of sales, conversion, AOV, and gross margin targets.
• Lead weekly and seasonal trading reviews, identifying performance trends, opportunities, and risks and translating them into clear actions.
• Develop strategies to improve conversion, basket size, product discovery, and overall site productivity.
• Lead and develop the Site Merchandising team with clear KPIs and accountability.
• Own the onsite merchandising strategy across navigation, search, PLPs, PDPs, landing pages, recommendations.

Skills

Ecommerce leadership

Trading performance

Data analytics

Cross-functional collaboration

Tools

Commerce Tools

Shopify

Akeneo

Algolia

Yotpo

Job description

Clarks, a historic shoemaker based in Somerset, England, seeks a Director of Ecommerce for the Americas to lead day-to-day trading, site merchandising, content, campaigns, and performance. You will partner with Marketing, Planning, IT, and Finance to drive revenue, margin, and customer experience across the Americas.

The ideal candidate brings 10+ years in ecommerce leadership, deep analytical skills, and a proven ability to translate insights into growth, with strong cross-functional