eCommerce Supervisor

Goodwill Industries of San Diego County; San Diego (CA); On-site; USD 31,000 - 34,000; Full time

Job summary

Goodwill Industries of San Diego County in San Diego, CA seeks a supervisor to support daily operations, payroll, production quality, and policy adherence. You will help manage staff and ensure timely completion of department tasks.

The role requires at least 1 year of supervisory experience, a BA/BS preferred, and a valid CA driver's license with an insured vehicle. Schedule is 5 days/week including weekends.

Qualifications

• Minimum of 1 year supervisory experience.
• BA or BS degree preferred.
• Must have CA driver’s license and driving record acceptable; insured vehicle.
• Work schedule: 5 days per week including weekends.

Responsibilities

• Assist management in creating an environment where transformational leadership is applied.
• Lead team huddles, exercises, and trainings according to management direction.
• Monitor performance and quality of direct reports and take action if needed.
• Oversee attendance and ensure policy compliance and timely documentation.
• Maintain a safe, organized work environment and address issues promptly.
• Open and close locations according to guidelines.
• Complete other duties as assigned.

Skills

Supervisory experience

Transformational leadership

Staff development

Education

BA or BS preferred

Job description

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Hourly Range $22.51-$25.00

POSITION SUMMARY

Responsible for assisting the management team in the daily operations of the department including scheduling, payroll, ensuring production/quality is maintained and that policies/procedures are followed.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

• Assists management in creating an environment where transformational leadership is applied. Assists in engaging, motivating and developing staff to increase productivity and achieve departmental goals.
• Oversees preparation and daily communication of assignments and other information the team. Leads team huddles, exercises, and trainings according to management direction.
• Monitors and reports on performance goals and work quality of direct reports. Takes appropriate action when expectations are not met according to management direction.
• Monitors the time and attendance of direct reports. Takes appropriate action when expectations are not met according to management direction.
• Ensures that behavior/conduct of direct reports meets company standards. Takes appropriate action when expectations are not met according to management direction.
• Ensures that direct reports follow GISD policy and procedures. Takes appropriate actions when expectations are not met according to management direction.
• Monitors the work environment to ensure it is supplied, safe, clean, organized, and wellmaintained. Reports any concerns or issues in a prompt and timely manner to management.
• Meets deadlines in preparing drafts of performance evaluations, 5-minute goal setting conversations, work schedules, and other department paperwork/documentation.
• Resolves issues that arise from production/processing errors and identifies areas for continuous improvement and training.
• Addresses a variety of customer inquiries according to department guidelines.
• Ensures new hires are thoroughly trained and able to meet department expectations.
• Able to perform work activities of subordinates at a high level of production and quality.
• Opens and closes location(s) according to department guidelines.
• Completes other duties as assigned.

SKILLS AND ABILITIES

Education

BA or BS preferred

Experience

Minimum of 1 year related supervisory experience..

Certificates & Licenses

Must have a CA Driver’s License and driving record acceptable to Goodwill’s insurance company requirements. Must also have an insured, reliable vehicle.

Work Schedule

5 days per week including weekends