Ecommerce Product Manager: Growth, Analytics & Fraud Ops

Yamaha Motor Corporation, USA; Kennesaw (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5 hour work-week

Medical, Dental, Vision

Life and AD&D Insurance

Wellness Program

Short-Term Disability

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Corporation, USA is seeking an eCommerce Product Manager for its Kennesaw, GA facility. You will drive end-to-end product management and operations of Yamaha's eCommerce channel, optimize the conversion funnel, monitor fraud and chargebacks, and lead cross-BU initiatives across Yamaha-Motor.com and Shop Yamaha.

Responsibilities include owning analytics, managing the product roadmap, coordinating with BU stakeholders, and partnering with Marketing on activation and personalization

Qualifications

• Bachelor's degree in Business, Marketing, IS, CS or related field.
• 3–5 years in eCommerce product management or digital operations.
• Experience with eCommerce analytics tools and funnel optimization.
• Experience with payment processing and fraud prevention.
• Strong cross-functional leadership and communication.

Responsibilities

• Lead end-to-end operations of the YMUS eCommerce channel across Yamaha-Motor.com and Shop Yamaha, with cross-functional teams.
• Own analytics and conversion funnel; measure and improve acquisition, add-to-cart, checkout, and repeat purchases.
• Own chargeback monitoring and remediation; coordinate with CS and Treasury on disputes and fraud rules.
• Manage product roadmap and backlog for the eCommerce platform.
• Coordinate with Motorsports, Marine, Watercraft, Golf Car, and YMUS to align platform with BU needs.
• Partner with Marketing and Personalization on activation and identity-driven experiences.
• Manage vendor relationships for payments (Chase), fraud (Kount), platforms and personalization tools.
• Contribute to strategic planning and budget forecasting for eCommerce channel.
• Perform other duties to support digital transformation.

Skills

eCommerce analytics

GA4/Adobe Analytics

Cross-functional leadership

Fraud prevention

Project management

Education

Bachelor's degree in Business/Info Systems/CS

Tools

Oracle Commerce Cloud

Salesforce Commerce Cloud

Kount

Job description

Yamaha Motor Corporation, USA is seeking an eCommerce Product Manager for its Kennesaw, GA facility. You will drive end-to-end product management and operations of Yamaha's eCommerce channel, optimize the conversion funnel, monitor fraud and chargebacks, and lead cross-BU initiatives across Yamaha-Motor.com and Shop Yamaha.

Responsibilities include owning analytics, managing the product roadmap, coordinating with BU stakeholders, and partnering with Marketing on activation and personalization