Ecommerce Order Fulfillment Specialist

Sydenstricker Nobbe Partners

Wentzville (MO)

On-site

USD 38,000 - 60,000

Full time

14 days+

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Job summary

Sydenstricker Nobbe Partners is seeking an eCommerce Order Coordinator in Wentzville, MO to monitor, process, and fulfill customer orders placed through Shop.Deere.com and other digital channels. You will coordinate with dealership locations to ensure timely fulfillment and maintain a high level of customer service.

Ideal candidates are highly organized, detail-oriented, and capable of juggling multiple orders with accuracy.

Qualifications

High school diploma or equivalent.
Strong customer service and communication skills.
Excellent organizational and time management abilities.
Strong attention to detail and accuracy.
Ability to manage multiple priorities simultaneously.
Comfortable working with Microsoft Office and web-based systems.
Experience with eCommerce/order processing preferred.

Responsibilities

Monitor Shop.Deere.com orders throughout the day.
Review incoming orders for accuracy and inventory availability.
Process customer orders for shipment, pick-up, or transfer.
Coordinate with dealership locations to ensure timely order fulfillment.
Resolve order exceptions, backorders, and inventory discrepancies.
Contact customers regarding order status, substitutions, delays, or questions.
Provide excellent customer service through phone, email, and text communication.
Generate shipping labels and required documentation.
Track shipments and address delivery issues when they arise.