Ecommerce Operations Leader, Americas

PUMA North America, Inc.; Boston (MA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. is seeking a senior program leader to own the Ecommerce execution engine for the Americas. You will coordinate global playbooks, manage cadences, and drive performance insights across markets, channels, and campaigns.

The role requires extensive stakeholder management, strong analytical skills, and a structured approach to delivery in a fast-paced environment. Join a global brand with a focus on growth, collaboration, and measurable impact.

Qualifications

• 6+ years in Consulting, Corporate Strategy, Ecommerce or similar roles within consumer, retail or digital businesses.
• Strong program management and execution capability with multiple stakeholders.
• Structured and disciplined, able to manage complex cadences and priorities.
• Strong analytical skills to interpret data and translate insights into actions.
• Excellent stakeholder management across global and regional teams.
• High ownership mindset in fast-paced environments.
• Strong communication for senior audiences.

Responsibilities

• Own the operational engine that drives Ecommerce performance across the Americas.
• Establish and manage a structured operating cadence across Americas E-Commerce teams.
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates).
• Track performance across markets with clear KPIs, trends and risks.
• Identify gaps and drive follow-up actions across markets.
• Coordinate rollout of global playbooks across marketing, content, CRM, data optimization.
• Monitor adherence to global guardrails (budget, channel mix, promotions).
• Act as primary coordination point between Americas markets and global teams.
• Ensure alignment of global priorities with market execution.
• Provide program management support for regional and global initiatives.

Skills

Program management

Ecommerce

Strategy

Stakeholder mgmt

Data analysis

Communication

Ownership mindset

Job description

PUMA North America, Inc. is seeking a senior program leader to own the Ecommerce execution engine for the Americas. You will coordinate global playbooks, manage cadences, and drive performance insights across markets, channels, and campaigns.

The role requires extensive stakeholder management, strong analytical skills, and a structured approach to delivery in a fast-paced environment. Join a global brand with a focus on growth, collaboration, and measurable impact.