Americas E‑Commerce Commercial Operations Lead

PUMA Group; Somerville (MA); Sur place; USD 68 000 - 92 000; Plein temps

Avantages offerts par ce poste

Bonus

Benefits

Résumé du poste

PUMA Group in the United States is seeking a strategic program manager for Americas E-Commerce. You will establish structured cadences, monitor KPIs, and coordinate with global and regional teams to ensure timely delivery of initiatives.

The role requires 6+ years in consulting, corporate strategy, or digital commerce, with strong program management and stakeholder skills. Expect collaboration across performance marketing, content, CRM, and data teams.

Qualifications

• 6+ years of relevant experience in Consulting, Corporate Strategy, Ecommerce, or similar roles within consumer, retail or digital businesses.
• Strong program management and execution capability, with a track record of driving initiatives across multiple stakeholders.
• High degree of structure and discipline, with the ability to manage complex cadences and multiple priorities simultaneously.
• Strong analytical skills, with the ability to interpret performance data and translate insights into actions.
• Excellent stakeholder management skills, with the ability to work effectively across global and regional teams.

Responsabilités

• Establish and manage a structured operating cadence across Americas E-Commerce teams.
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates).
• Track commercial performance across markets, ensuring clear visibility on KPIs, trends and risks.
• Identify performance gaps and ensure appropriate follow-up actions are driven across markets.
• Support documentation and communication of global commercial guidance and frameworks & playbooks.
• Coordinate rollout and adoption of global playbooks across key functional areas (performance marketing, content, CRM, data optimization, etc.).
• Monitor adherence to global commercial guardrails (budget allocation, channel mix, promotional strategy, etc.).
• Act as the primary coordination point between Americas markets and global functional teams.
• Ensure alignment between global priorities and market execution, proactively identifying and resolving friction points.
• Provide program management support for key regional and global initiatives led by the Americas Hub.
• Track progress of strategic initiatives, ensuring timelines, deliverables and outcomes are met.
• Support execution of high-priority commercial projects (e.g. marketplace commercialization, social commerce, AI commerce and more).
• Ensure clear ownership, accountability and follow-through across all initiatives.
• Facilitate knowledge sharing and best practice exchange across Americas markets, and global hubs.

Connaissances

Program management

Analytics

Stakeholder management

Communication

Description du poste

PUMA Group in the United States is seeking a strategic program manager for Americas E-Commerce. You will establish structured cadences, monitor KPIs, and coordinate with global and regional teams to ensure timely delivery of initiatives.

The role requires 6+ years in consulting, corporate strategy, or digital commerce, with strong program management and stakeholder skills. Expect collaboration across performance marketing, content, CRM, and data teams.