Ecommerce Operations Coordinator

ECOMMERCE BUSINESS PRIME; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

ECOMMERCE BUSINESS PRIME is seeking an Operations Coordinator in Chatsworth, CA to support cross-department coordination and ensure efficient daily operations for a growing ecommerce business. The role involves working closely with leadership, warehouse staff, fulfillment partners, and overseas teams to keep processes running smoothly.

The ideal candidate is organized, detail-oriented, and capable of managing multiple moving parts in a fast-paced setting.

Qualifications

• Experience in office management or operations coordination.
• Strong organizational and multitasking abilities in fast-paced settings.
• Excellent written and verbal communication and reliable follow-through.
• Ability to manage competing priorities with attention to detail.
• Experience coordinating remote or overseas teams is a plus.
• Ecommerce marketplace exposure is preferred but not required.

Responsibilities

• Coordinate day-to-day operational activities across departments.
• Work with COO and warehouse team to ensure smooth execution.
• Monitor task completion and follow-up across internal and overseas teams.
• Maintain organization, reporting, and operational accountability.
• Help improve internal workflows and operational efficiency.
• Assist with day-to-day marketplace operations across Amazon, Walmart, eBay, and Newegg.
• Monitor listings, inventory, orders, and account notifications.
• Resolve operational issues including claims, reimbursements, shipment problems, and escalations.
• Coordinate with fulfillment and customer service teams to resolve bottlenecks.
• Prepare operational and marketplace reports for management.
• Track inventory, shipments, and performance issues.

Skills

Organizational skills

Communication skills

Priority management

Attention to detail

Problem solving

Remote/overseas coordination

Excel

Ecommerce experience

Tools

Excel

Google Sheets

Job description

Job Description E-Commerce Operations CoordinatorLocation: Chatsworth, CaliforniaJob Type: Full-Time | In-Office

About Us

We are a fast-growing ecommerce company specializing in consumer technology products across major online marketplaces, including Amazon, Walmart, eBay, and Shopify.

Position Overview

This is a hands-on operational role focused on coordination, accountability, communication, and execution across multiple departments.

The ideal candidate is organized, detail-oriented, and able to manage multiple moving parts in a fast-paced environment. Marketplace-specific skills can be taught, but strong operational and office management skills are essential.

You will work directly with leadership, warehouse staff, fulfillment partners, and overseas support teams to help keep operations running efficiently and ensure issues are handled quickly and effectively.

Key Responsibilities

• Operations and Office Coordination
• Coordinate day-to-day operational activities across departments
• Work closely with the COO and warehouse team to ensure smooth operational execution
• Monitor task completion and follow-up across internal and overseas teams
• Maintain organization, reporting, and operational accountability
• Help improve internal workflows and operational efficiency
• Marketplace Operations Support
• Assist with day-to-day marketplace operations across Amazon, Walmart, eBay, and Newegg
• Monitor listings, inventory, order issues, and account notifications
• Help resolve operational issues including claims, reimbursements, shipment problems, and account-related escalations
• Coordinate with fulfillment and customer service teams to resolve operational bottlenecks
• Reporting and Administrative Support
• Prepare operational and marketplace reports for management
• Track inventory, shipment, and operational performance issues
• Maintain organized records and task tracking systems
• Assist leadership with operational projects and process improvements

Qualifications

• Previous experience in office management, operations coordination, administrative management, or similar roles
• Strong organizational and multitasking skills
• Excellent communication and follow-through
• Ability to manage priorities in a fast-paced environment
• Strong attention to detail and problem-solving ability
• Comfortable working closely with warehouse and operations teams
• Experience coordinating remote or overseas teams is a plus
• Proficiency with Excel or Google Sheets
• Ecommerce or marketplace experience is preferred but not required

What We Are Looking For

• Takes ownership of responsibilities
• Stays organized under pressure
• Communicates clearly and professionally
• Follows through consistently
• Can help keep operations running efficiently without constant supervision
• Marketplace skills can be taught. Reliability, organization, and operational discipline cannot.

Why Join Us

• Opportunity to grow within a rapidly expanding ecommerce company
• Work directly with leadership and operations teams
• Fast-paced and collaborative environment
• Long-term growth opportunity
• Competitive compensation based on experience