Customer-Centric Retail Floor Associate | Merchandising & POS

Goodwill Industries of Middle Tennessee, Inc.; Town of Springfield (WI); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation, Holiday, & Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Zusammenfassung

Goodwill Industries of Middle Tennessee, Inc. is looking for a Retail Sales Floor Associate to maintain a clean, organized, and welcoming store environment while assisting shoppers and processing transactions.

This role emphasizes friendly service, adherence to store standards, and strong teamwork in a mission-driven nonprofit setting. The position supports merchandising, basic housekeeping, and daily operations with a focus on safety, cash handling, and customer flow, including evenings,

Qualifikationen

• High School Diploma or equivalent preferred.
• Experience in retail or customer service preferred but not required.
• Ability to deliver friendly, respectful, and helpful shopper service.
• Ability to follow established processes, procedures, and safety guidelines.
• Basic math skills and attention to detail for accurate transactions.
• Ability to stand, walk, bend, and lift as required in a retail environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Aufgaben

• Support the delivery of a consistently positive shopper experience during assigned shifts by helping maintain a clean, organized, and welcoming store environment.
• Provide a world-class shopper experience by Greeting, Respecting, Engaging, Assisting, and Thanking every shopper.
• Accurately process point-of-sale transactions while delivering friendly, efficient service and supporting smooth customer flow at the front end.
• Support shop-ready merchandising standards through timely recovery, basic replenishment, and adherence to established presentation guidelines.
• Maintain cleanliness, organization, and safety across all shopper-facing areas, including registers, aisles, fitting rooms, restrooms, and checkout zones.
• Assist shoppers with questions, product location, fitting rooms, and checkout needs in a courteous and respectful manner.
• Support signage placement, price accuracy, fixture organization, and product presentation by following established processes and reporting concerns to store leadership.
• Complete assigned tasks to support overall store readiness, including recovery, merchandising support, and basic housekeeping throughout the shift.
• Support opening and closing routines assigned to ensure the store is ready to serve shoppers at the beginning and end of each day.
• Assist with basic backroom, production, or operational support tasks as directed by store leadership.
• Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
• Practice safe work behaviors and report hazards, incidents, or concerns to store management.
• Follow cash-handling, pricing integrity, and loss-prevention procedures to support a safe and compliant shopping environment.
• Maintain a flexible schedule, including evenings, weekends, and holidays.
• Perform other duties as assigned to support overall store operations.

Kenntnisse

Customer service

Cash handling

Teamwork

Attention to detail

Ausbildung

High School Diploma or equivalent

Tools

POS system

Jobbeschreibung

Goodwill Industries of Middle Tennessee, Inc. is looking for a Retail Sales Floor Associate to maintain a clean, organized, and welcoming store environment while assisting shoppers and processing transactions.

This role emphasizes friendly service, adherence to store standards, and strong teamwork in a mission-driven nonprofit setting. The position supports merchandising, basic housekeeping, and daily operations with a focus on safety, cash handling, and customer flow, including evenings,