Ecommerce Operations & Analytics Lead

Lunds & Byerlys; Edina (MN); On-site; USD 60,000 - 83,000; Full time

Job summary

Lunds & Byerlys in Edina, MN seeks an eCommerce Operations Analyst to analyze consumer, market, and customer data and make business-building recommendations to category management and store teams.

Responsibilities include optimizing online shopping processes, monitoring KPIs, and supporting multiple store locations with ecommerce operations. Bachelor's degree and 3+ years in analytics required.

Qualifications

• Bachelor’s degree in business or equivalent experience.
• Three or more years’ experience in an eCommerce analytics or operational role.
• Familiarity with Snowflake, MicroStrategy, Power BI, SQL, Google Analytics.
• LFHI competencies expected of all employees include: Action Oriented, Customer Focus, Instills Trust, Communicates Effectively, Ensure Accountability, and Values Differences.
• Advanced analytical and communication skills; ability to manage multiple projects and work in a fast-paced team environment.

Responsibilities

• Partner with eCommerce Operations Manager to set and monitor online shopper KPIs and provide training as needed.
• Ensure all stores have proper working equipment for success.
• Optimize shopping processes to improve efficiencies including time slots and picking methods.
• Maintain relationships with third party partners and represent Lunds & Byerlys.
• Drive third party partner sales by ensuring accurate product catalog information and sharing promotions.
• Routinely analyze online performance and identify opportunities to improve top and bottom-line results.
• Maintain reports and dashboards; collaborate with marketing on ecommerce strategies.
• Develop training, SOPs, and troubleshooting procedures.

Skills

Analytical skills

Communication

Project management

Education

Bachelor’s degree in business or equivalent experience

Tools

Snowflake

MicroStrategy

Power BI

SQL

Google Analytics

Job description

Lunds & Byerlys in Edina, MN seeks an eCommerce Operations Analyst to analyze consumer, market, and customer data and make business-building recommendations to category management and store teams.

Responsibilities include optimizing online shopping processes, monitoring KPIs, and supporting multiple store locations with ecommerce operations. Bachelor's degree and 3+ years in analytics required.