Ecommerce & Member Services Lead

Walmart Inc.; Timonium (MD); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off (PTO) & leave options

Employee discounts

Job summary

Walmart Inc. in Timonium, MD is seeking a supervisor to assist management with associate supervision, training, and ensuring high standards of member service and safety. The role includes overseeing Sam's Club ecommerce programs, resolving customer issues, and coordinating staffing and purpose-driven leadership within the club.

You will guide associates, monitor operations, and help implement process improvements while upholding Walmart's policies and Open Door philosophy.

Qualifications

• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates in assigned area.
• Oversee ecommerce programs (Club Pick Up, Ship From Club) and resolve customer issues.
• Train and provide resources to meet associate needs and ensure coverage at the ecommerce pickup location.
• Ensure safety of the facility and proper handling of hazardous materials.
• Maintain sales floor and merchandise presentation per company policies.
• Lead teams, provide feedback, and ensure timely completion of tasks.

Skills

Supervision

Training associates

Customer service

Safety and compliance

Scheduling & staffing

Recruiting & hiring

Communication

Problem solving

Leadership

Job description

Walmart Inc. in Timonium, MD is seeking a supervisor to assist management with associate supervision, training, and ensuring high standards of member service and safety. The role includes overseeing Sam's Club ecommerce programs, resolving customer issues, and coordinating staffing and purpose-driven leadership within the club.

You will guide associates, monitor operations, and help implement process improvements while upholding Walmart's policies and Open Door philosophy.