Ecommerce Manager (Remote) | LATAM

HireHawk Inc.; United States; Remote; USD 18,000 - 21,000; Full time

Benefits offered by this job

$200K+ perk marketplace access

Job summary

HireHawk is hiring an Ecommerce Manager to own on-site and channel execution for a fast-growing DTC haircare brand. You will drive CRO on Shopify, optimize TikTok Shop and Amazon listings, and manage Klaviyo email campaigns. Collaboration with Growth and retention partners will shape strategies and execution.

You’ll ship fast, iterate, and move metrics, while maintaining clean operations across ecommerce tooling and data flows.

Qualifications

• 2–4 years in a DTC ecommerce role; Shopify experience required.
• Klaviyo campaigns, flows, and reporting experience.
• Experience with TikTok Shop and Amazon Seller Central.
• CRO mindset focused on customer journey and on-site performance.
• Comfort using AI tools to accelerate outputs and analysis.
• Strong communication across creative, growth, and external partners.

Responsibilities

• Own CRO across Shopify storefront PDPs, collections, checkout and homepage; run A/B tests.
• Manage TikTok Shop PDP optimization, imagery, and category setup; monitor performance.
• Assist with Amazon listing optimization and health; address policy flags.
• Execute email campaigns end-to-end in Klaviyo; manage flows and reporting.
• Maintain tooling, SOPs, app configurations, and onboarding for new integrations.

Skills

Klaviyo experience

Shopify expert

CRO mindset

AI tools savvy

Strong communicator

Cross-functional

Tools

Shopify

Klaviyo

TikTok Shop

Amazon Seller Central

Elevar

Triple Whale

Job description

Location: Remote / Virtual Job Type: Full-Time Salary Range: $1,600–$1,900 USD/month

HireHawk builds high-performing remote teams for U.S. and Canadian companies by connecting great people with meaningful work, no matter where they live. We're hiring this role on behalf of a fast-growing direct-to-consumer haircare brand that takes site experience seriously and wants a dedicated owner for conversion and on-site performance.

We're looking for an Ecommerce Manager who owns the on-site and channel execution across our key platforms. You'll drive CRO on our Shopify storefront, manage and optimize product pages on TikTok Shop and Amazon, run email campaign sends, and keep the operational layer of our ecommerce engine running cleanly.

You'll work closely with the Director of Growth and our retention agency on email flows and campaigns, your job is execution and iteration, not just ideation. If you like seeing your work ship fast, move metrics, and actually matter, this is the role.

Responsibilities

Site CRO & Shopify

Own conversion rate optimization across the Shopify storefront PDPs, collection pages, checkout flow, homepage Run A/B tests and on-site experiments; manage tooling and interpret results Manage Shopify app ecosystem including upsell/cross-sell, reviews, subscriptions, bundles, and site speed tools Maintain integrations and troubleshoot issues across apps, pixels, and data layers Coordinate with creative team to brief and deploy updated imagery, copy, and UGC across PDPs

TikTok Shop

Own PDP optimization on TikTok Shop titles, bullets, imagery, A+ content, category/attribute setup Monitor TikTok Shop storefront performance and flag issues to the broader team Coordinate with the content and affiliate team to ensure product pages are dialed in to support creator traffic Stay current on TikTok Shop feature releases and surface relevant updates

Amazon

Assist with Amazon listing optimization titles, bullets, A+ content, backend keywords, imagery Work alongside internal stakeholders and agency contacts to implement updates and maintain listing health Flag suppressed listings, content issues, or policy flags and coordinate resolution

Email Marketing

Execute campaign sends end-to-end: build, QA, schedule, and deploy in Klaviyo Partner with Director of Growth and retention agency on flow strategy — your role is hands-on implementation Manage segmentation logic, list hygiene, and send cadence Pull post-send reporting and surface performance insights

Tooling & Operations

Own the review platform — ensure review collection, moderation, and syndication are running Leverage AI tools for copywriting, content optimization, and productivity Maintain clean documentation across SOPs, app settings, and platform configurations Support new channel or integration launches as the business scales

Requirements

Must-Have

2 to 4 years in a DTC ecommerce role, you've lived inside Shopify and know it cold Hands-on Klaviyo experience: you've built campaigns, managed flows, and pulled your own reporting Worked on TikTok Shop in some capacity, even if not the primary owner Basic Amazon Seller Central familiarity listing updates, A+ content, suppression troubleshooting Comfortable with the Shopify app ecosystem: you know what tools exist, how they talk to each other, and how to triage when something breaks CRO mindset: you think about the customer journey, not just the task in front of you Detail-oriented and execution-focused you ship, you follow up, you close the loop Comfortable using AI tools to move faster (ChatGPT, Claude, Midjourney, etc.) Strong communicator who can work cross-functionally with creative, growth, and external partners

Nice-to-Have

Experience at a beauty, wellness, or CPG DTC brand Familiarity with affiliate or influencer-adjacent ecommerce (TikTok Shop affiliates, LTK, etc.) Basic HTML/CSS for email template edits Experience with tools like Elevar, Triple Whale, or similar attribution/analytics platforms Comfort pulling and interpreting data in Google Sheets or Looker

Benefits

Access to a $200K+ perk marketplace with discounts on 150+ services. Option to withdraw up to 50% of approved earnings before payday.