Ecommerce Intern: Digital Product & UX Analytics
Universal Studios
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Job summary
Universal Destinations & Experiences Internship Program in Orlando offers an immersive experience with the Digital Capability Development eCommerce team. You'll explore ecommerce strategy, digital product development, guest experience optimization, analytics, and cross-functional collaboration across ticketing, hotel, and other experiences.
You'll learn through hands-on projects, participate in UAT, and help document opportunities and results after launches.
Qualifications
- Pursuing an Associate, Bachelor, or Graduate degree with Sophomore status or higher.
- Minimum GPA 2.8; transcript required upon application.
- In-person internship based in Orlando; housing not provided by Universal.
Responsibilities
- Support eCommerce initiatives aimed at improving the digital purchase experience.
- Assist with research and analysis of guest experiences and ecommerce trends.
- Help develop business requirements and documentation for digital commerce.
- Participate in cross-functional meetings with Product, UXUI, Analytics, Technology, and Marketing.
- Support UAT activities for new ecommerce capabilities.
- Review analytics and testing results to identify optimization opportunities.
- Document guest friction points and enhancement opportunities.
- Support ecommerce roadmap initiatives across Universal Destinations & Experiences.
Skills
Education
Tools
Job description
Universal Destinations & Experiences Internship Program in Orlando offers an immersive experience with the Digital Capability Development eCommerce team. You'll explore ecommerce strategy, digital product development, guest experience optimization, analytics, and cross-functional collaboration across ticketing, hotel, and other experiences.
You'll learn through hands-on projects, participate in UAT, and help document opportunities and results after launches.
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