Ecommerce Growth Manager — Higher Education

University of Missouri-Columbia

Columbia Township (MO)

On-site

USD 65,000 - 80,000

Full time

5 days ago
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Job summary

University of Missouri-Columbia seeks an experienced E-commerce Manager to lead online sales for The Mizzou Store and other university stores. You will grow revenue by developing stores' websites, enhancing the online shopping experience, and turning site traffic into sales using advanced web analytics.

You will oversee an external development group and collaborate with the Retail Analyst, buying team, and marketing to align online assortment, promotions, and fulfillment standards with

Qualifications

  • Bachelor's degree or an equivalent combination of education and experience plus 5+ years in related roles.
  • Experience growing online retail sales, ideally in a college or university store.
  • Experience with web analytics tools, conversion optimization, and A/B testing.
  • User interface and user experience design experience.
  • Experience managing outside development or agency partners.

Responsibilities

  • Lead online sales growth for all university stores, focusing on The Mizzou Store.
  • Direct an outside consulting group handling technical development and work with internal Retail Analyst.
  • Set online sales goals and track results with Director; develop promotions and product launches.
  • Plan and lead improvements to the stores' websites, including navigation, product pages, checkout, and mobile experience.
  • Ensure WCAG 2.1 AA accessibility and perform A/B tests to improve conversion.
  • Manage online order standards and fulfillment guidance across stores; monitor performance with Receiving Manager.
  • Coordinate email promotions and online campaigns with Marketing Strategist; align with branding.

Skills

Online retail sales growth
Web analytics
UI/UX design
Partner management

Education

Bachelor's degree or equivalent

Job description

University of Missouri-Columbia seeks an experienced E-commerce Manager to lead online sales for The Mizzou Store and other university stores. You will grow revenue by developing stores' websites, enhancing the online shopping experience, and turning site traffic into sales using advanced web analytics.

You will oversee an external development group and collaborate with the Retail Analyst, buying team, and marketing to align online assortment, promotions, and fulfillment standards with

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