Ecommerce Fulfillment & Returns Specialist

Bulgari; États-Unis; Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Bulgari in the United States is seeking an E-Commerce Fulfillment Coordinator to ensure timely and accurate processing of online orders and returns. You will handle picking, packing, and shipping, coordinate with Customer Service on order status, and ensure orders flow smoothly through the warehouse.

This role requires at least 2 years in a warehousing environment and hands-on experience with WMS, Magento, SAP, and Excel.

Qualifications

• 2+ years of warehousing experience in a small to medium environment.
• Experience with WMS, Magento, SAP, and Excel.

Responsabilités

• Handle all product picking.
• Handle all product packing.
• Follow Omni-Channel guidelines to execute flawless packaging.
• Work with Customer Service on order status and requests.
• Ship via UPS.
• Receive all returns.
• Evaluate quality of product returns.
• Process returns within 48 hours of arrival.
• Follow-up on product status and return to stock.
• Create and distribute reports on e-commerce metrics.

Connaissances

Warehousing experience

Customer service coordination

Outils

Warehouse Management System

Magento

SAP

Excel

Description du poste

Bulgari in the United States is seeking an E-Commerce Fulfillment Coordinator to ensure timely and accurate processing of online orders and returns. You will handle picking, packing, and shipping, coordinate with Customer Service on order status, and ensure orders flow smoothly through the warehouse.

This role requires at least 2 years in a warehousing environment and hands-on experience with WMS, Magento, SAP, and Excel.