Ecommerce Fulfillment Coordinator

Bulgari; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Bulgari in the United States is seeking an E-Commerce Fulfillment Coordinator to ensure timely and accurate processing of online orders and returns. You will handle picking, packing, and shipping, coordinate with Customer Service on order status, and ensure orders flow smoothly through the warehouse.

This role requires at least 2 years in a warehousing environment and hands-on experience with WMS, Magento, SAP, and Excel.

Qualifications

• 2+ years of warehousing experience in a small to medium environment.
• Experience with WMS, Magento, SAP, and Excel.

Responsibilities

• Handle all product picking.
• Handle all product packing.
• Follow Omni-Channel guidelines to execute flawless packaging.
• Work with Customer Service on order status and requests.
• Ship via UPS.
• Receive all returns.
• Evaluate quality of product returns.
• Process returns within 48 hours of arrival.
• Follow-up on product status and return to stock.
• Create and distribute reports on e-commerce metrics.

Skills

Warehousing experience

Customer service coordination

Tools

Warehouse Management System

Magento

SAP

Excel

Job description

Position

Position Summary:

The E-Commerce Fulfillment Coordinator will ensure the timely, accurate, effective processing and handling of e-commerce orders and returns.

Responsibilities:

• Handle all product picking
• Handle all product packing
• Follow Omni-Channel guidelines in order to execute a flawless packaging
• Work with Customer Service on order status and requests
• Ship via UPS
• Receive all returns
• Evaluate the overall quality of the product returns
• Process the returns within 48 hours from arrival
• Follow-up on product status and return the product to stock
• Create and distribute reports on specific e-commerce reporting metrics

Requirements:

• At least 2 years of previous experience in a warehousing role in an innovative small to medium environment
• Experience working with Warehouse Management System , Magento, SAP, and Excel