Ecommerce Fulfillment Lead — On-Site Shipping Mastery

The Suit Depot; Oak Park (MI); On-site; USD 34,000 - 39,000; Full time

Job summary

The Suit Depot in Oak Park, MI is seeking a hands-on Shipping Associate to own daily fulfillment operations. This full-time, on-site role requires supervising picking, packing, and shipping with attention to inventory accuracy and timely order resolution.

You will use Shopify, ShipStation and RFID to process orders, manage exceptions, and coordinate with the team to meet daily shipping goals, typically 40–85 orders, with 4 PM cutoffs.

Qualifications

• Regular hands-on fulfillment experience (picking, packing, shipping).
• Comfortable with many SKUs, sizes and variants.
• Experience with order/inventory/shipping systems or willingness to learn.
• Able to investigate inventory discrepancies before escalation.
• Deadline-driven, able to work independently after training.

Responsibilities

• Own daily fulfillment: 40 orders on normal days; up to 100+ on busy days.
• Shipping accuracy: correct product, SKU, size, length, color, quantity and service.
• Prioritize Express, Overnight, marketplace orders before 4 PM cutoff.
• Inventory issues: use Shopify, RFID, and warehouse data to resolve availability.
• End-of-day reconciliation: document what shipped, what didn’t, and next steps.

Skills

Fulfillment experience

Ownership

Attention to detail

Problem solving

Reliability

Independence

Tools

Shopify

ShipStation

BR Picklist

RFID

UPS

USPS

Job description

The Suit Depot in Oak Park, MI is seeking a hands-on Shipping Associate to own daily fulfillment operations. This full-time, on-site role requires supervising picking, packing, and shipping with attention to inventory accuracy and timely order resolution.

You will use Shopify, ShipStation and RFID to process orders, manage exceptions, and coordinate with the team to meet daily shipping goals, typically 40–85 orders, with 4 PM cutoffs.