E-commerce Fulfillment Lead – Shopify & ShipStation

Fremont Economic Development Corporation; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A company focused on fulfillment operations in New York is seeking a detail-oriented Warehouse Lead. The ideal candidate will have experience with Shopify and ShipStation, ensuring accurate online order processing. Key responsibilities include picking, packing, and preparing orders, maintaining inventory levels, and collaborating with teams to improve workflows. Strong organizational and communication skills are essential for this role.

Qualifications

• Proven experience using Shopify and ShipStation in an e-commerce or fulfillment setting.
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Excellent communication skills, both written and verbal.
• Basic computer skills and familiarity with spreadsheets.
• Ability to lift and move packages up to 50 lbs as needed.

Responsibilities

• Process e-commerce orders accurately and efficiently using Shopify and ShipStation.
• Pick, pack, and prepare orders according to company standards.
• Generate shipping labels and manage carrier integrations through ShipStation.
• Monitor inventory levels and report discrepancies to management.
• Handle returns and exchanges, ensuring proper documentation and tracking.
• Maintain a clean, organized, and safe fulfillment workspace.
• Collaborate with other teams to resolve order-related issues.
• Support initiatives to streamline fulfillment and shipping workflows.

Skills

Experience with Shopify

Experience with ShipStation

Attention to detail

Organizational skills

Communication skills

Basic computer skills

Job description

A company focused on fulfillment operations in New York is seeking a detail-oriented Warehouse Lead. The ideal candidate will have experience with Shopify and ShipStation, ensuring accurate online order processing. Key responsibilities include picking, packing, and preparing orders, maintaining inventory levels, and collaborating with teams to improve workflows. Strong organizational and communication skills are essential for this role.