Ecommerce Front End Lead - Online Fulfillment & Team Lead

Eataly; California; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly in California is hiring a Front End Lead, Ecommerce to supervise the Front End team and ensure smooth online order fulfillment on platforms like Instacart and Mercato. The role reports to the Front End Manager and focuses on guest experience, cash handling, and daily operations.

Requirements include 1+ year of retail supervisory experience, accuracy with money, strong organization, and a bachelor’s degree preferred.

Qualifications

• 1+ year of experience as a supervisor in a retail setting.
• Ability to handle money accurately and perform mathematical equations.
• Ability to remain organized in a hand-on, fluid environment.
• Bachelor’s Degree preferred

Responsibilities

• Supervise the Front End team to ensure optimal performance and guest experience.
• Oversee fulfillment of online orders through platforms like Instacart and Mercato.
• Answer inquiries about online orders and provide product information.
• Confirm and communicate fulfillment timelines to customers.
• Mentor Front End Cashiers and promote development.
• Perform other duties as required or assigned.

Skills

Retail supervision

Cash handling

Organization

Education

Bachelor's degree

Job description

Eataly in California is hiring a Front End Lead, Ecommerce to supervise the Front End team and ensure smooth online order fulfillment on platforms like Instacart and Mercato. The role reports to the Front End Manager and focuses on guest experience, cash handling, and daily operations.

Requirements include 1+ year of retail supervisory experience, accuracy with money, strong organization, and a bachelor’s degree preferred.