Our client, a growing CPG brand is seeking an Amazon Operations Coordinator. This is a remote freelance position (40 hours a week) for 6 months with potential to extend. Must be US based.
This role partners closely with Supply Chain & Fulfillment, Integrated Marketing, Creative, Retail, and external marketplace agencies to ensure day-to-day operations run smoothly, new SKUs launch on time, content remains accurate and compliant, and performance reporting is reliable.
The ideal candidate is highly detail-oriented, operationally strong, and comfortable owning execution while also bringing forward strategic recommendations based on performance data, business goals, and marketplace best practices.
Core Responsibilities:
Marketplace Catalog & Content Operations
- Maintain accurate and up-to-date product catalogs across Amazon, Walmart, and Target
- Manage parent/child variations, packaging transitions, and SKU lifecycle updates
- Monitor product detail pages to ensure content accuracy, order, and compliance
- Manage Walmart Fulfillment Services (WFS) content updates and related cases
- Own Brand Store maintenance, including new product launches and seasonal updates
- Write and adapt marketplace-specific product copy in line with brand, retailer, and compliance guidelines
- Implement content updates accurately across domestic and international marketplaces in coordination with agencies
- Coordinate with Creative teams on localized content for international marketplaces (CA, UK, EU, AU)
Product Setup & Launch Support
- Support new SKU setup by coordinating copy, imagery, and PDP assets and launching Vine
- Assist with the creation and implementation of enhanced content (A+, Brand Stores)
- Own launch readiness checks to ensure listings are live, accurate, and merchandised correctly
Asset Management & Content QA
- Manage product imagery and assets from creative tools such as Figma
- Resize, reformat, and quality-check assets to meet marketplace specifications
- Support IP approvals for limited-edition product assets as needed
Pricing, Suppressions & Operational Monitoring
- Monitor and resolve product suppressions related to pricing, content, or IP issues
- Track temporary pricing adjustments and ensure timely reversion
- Proactively flag anomalies in listings, pricing, or availability for investigation
Reporting, Operations & Continuous Improvement
- Execute data pulls for Digital Retail and support operational reporting accuracy
- Manage Amazon B2B invoicing for select international markets
- Monitor returns, reviews, and customer feedback to surface operational insights
- Identify and recommend improvements to content quality, launch execution, workflows, and tools
- Support documentation of standard operating procedures (SOPs)
Must-Have:
- 2-3+ years of hands-on experience managing day-to-day operations for Amazon marketplaces within Amazon Seller Central and/or Vendor Central, with direct ownership of catalog accuracy, content execution, and operational issue resolution
- Proven ability to support new product launches on Amazon or other digital retailers, coordinating across creative, operations, and external agency partners
- Experience managing multi-SKU catalogs with parent/child variations and frequent updates
- Strong experience writing or adapting marketplace-specific product copy that balances brand voice, retailer requirements, and compliance standards
- Experience collaborating cross-functionally with Creative, Supply