eCommerce Analytics Specialist

QVC, Inc.; Kentucky; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Amazing company discounts

Job summary

QVC Group, Inc. is seeking an eCommerce Analytics Specialist to analyze digital experiences across Cornerstone Brands. This remote role supports Ballard Designs, Frontgate, Grandin Road, and Garnet Hill, with occasional on-site work in West Chester, OH as needed.

You will translate data into business insights, shepherd weekly/monthly reports, and collaborate across teams to identify opportunities in analytics and the digital shopping journey.

Qualifications

• Bachelor's degree in Business, Marketing, Digital Analytics, or related field, or equivalent experience.
• 1+ years' experience in digital analytics.
• Ability to translate data into clear business insights.
• Experience with web analytics tools such as Google Analytics, IBM, or Adobe.
• Proficiency with Excel (complex functions), Looker Studio, or PowerBI.
• Curious, proactive, and able to work cross-functionally.

Responsibilities

• Dig into Weekly and Monthly reporting to provide actionable insights.
• Explain analytics concepts to teams with varying levels of eCommerce and data fluency.
• Provide follow-up data from regular reporting.
• Identify opportunities for reporting enhancements.
• Use additional web vendors beyond Google Analytics for analysis.
• Assist with ad-hoc data pulls and QA Analytics tagging updates.

Skills

Digital analytics

Data storytelling

Cross-functional collaboration

Customer-focused thinking

Education

Bachelor's degree

Tools

Google Analytics

IBM Analytics

Adobe Analytics

Excel

Looker Studio

PowerBI

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands.

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.

Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

The eCommerce Analytics Specialist supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill), and supports the analysis of digital and eCommerce experiences across the Cornerstone portfolio.

Where You'll Work

This role is remote; job seekers must reside in one of the following states to be considered: Florida, Georgia, Indiana, Kentucky, Maine, Massachusetts, New Hampshire, North Carolina, Ohio, Pennsylvania, Texas, Vermont, Virginia.

This role may require you to be on site at our West Chester, OH location as needed.

What You'll Do

• Dig into finds from Weekly and Monthly reporting to provide actionable insights
• Explain analytics concepts to teams with varying levels of eCommerce and data fluency
• Provide any follow-up data that may come from regular reporting
• Identify areas of opportunity for reporting
• Dig into data and uncover areas of opportunity
• Use additional web vendors outside of Google Analytics for further analysis
• Help with ad-hoc reporting and data pulls
• QA Analytics tagging updates during release cycles
• Other responsibilities and activities as assigned.

What You'll Bring

• Bachelor's Degree in Business, Marketing, Communication, Digital Analytics, or related field, or an equivalent combination of education and experience.
• 1+ years' experience in digital analytics
• Analytical with the ability to translate data into clear business insights
• Experience with web analytics tools such as Google Analytics, IBM, or Adobe
• Experienced with Excel (can perform complex functions), Looker Studio, or PowerBI
• Demonstrate curiosity and a proactive approach to identifying opportunities
• Build relationships across teams and contributes positively in a cross-functional environment
• Demonstrate customer-minded thinking and use data to help improve the end-to-end digital shopping experience.

• Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.

If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Join Our Team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®.

We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, eCommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

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