Sr Business Analyst, Digital Commerce

QVC, Inc.; West Chester (Chester County); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k)

Paid time off

Tuition reimbursement

Employee discounts

Job summary

QVC Group in West Chester, PA seeks a Senior Business Analyst, Digital Commerce to translate digital performance data into insights and action. You’ll own recurring reporting, analyze trends, and support forecasting and promotional readiness across the retail site.

You’ll partner with merchandising, planning, commercialization, digital, and leadership within the Growth workstream to drive growth and site performance. Hybrid onsite role with relocation not offered.

Qualifications

• 8+ years of experience in merchandising, digital commerce, supply chain, planning, or business and financial analysis.
• Experience with retail and digital business drivers, including assortment, inventory, promotions, customer demand, and site performance.
• Experience analyzing KPIs, trends, and performance data to develop clear, practical recommendations.
• Advanced Excel and PowerPoint skills, with SQL and data visualization skills a plus.
• Understanding of retail math, OTB, and statistics.

Responsibilities

• Own weekly, monthly, quarterly, and annual reporting tied to digital performance, item productivity, and retail site growth.
• Analyze KPIs and business trends to identify risks, gaps, opportunities, and recommended actions.
• Evaluate performance across key business drivers including SKU and brand counts, in-stock and out-of-stock trends, key item performance, inventory, and category or brand health.
• Prepare performance updates, leadership summaries, and insights for cross-functional partners and business forums.
• Support forecasting, quarterly strategy, promotional readiness, and reporting improvements through data-driven analysis and cross-functional partnership.

Skills

Advanced Excel

PowerPoint

KPI analysis

Data visualization

Tools

SQL

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Sr Business Analyst, Digital Commerce supports QVC, and helps turn digital performance data into insight, action, and growth across the retail site. In this role, you'll help leaders understand how the digital business is performing at the item, brand, category, and site level. You'll own recurring business reporting, analyze trends across key performance indicators, and turn complex signals into clear recommendations. Your work will directly support growth planning, promotional readiness, forecasting, and performance management. You'll be part of the Analyst group within Digital Commerce under the Growth workstream, partnering closely with teams across merchandising, planning, commercialization, digital, and leadership.

Where You'll Work

This role is hybrid and will require you to be onsite in West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ, DE. Relocation assistance is not available for this role.

What You'll Do

• Own weekly, monthly, quarterly, and annual reporting tied to digital performance, item productivity, and retail site growth
• Analyze KPIs and business trends to identify risks, gaps, opportunities, and recommended actions
• Evaluate performance across key business drivers including SKU and brand counts, in-stock and out-of-stock trends, key item performance, inventory, and category or brand health
• Prepare performance updates, leadership summaries, and insights for cross-functional partners and business forums
• Support forecasting, quarterly strategy, promotional readiness, and reporting improvements through data-driven analysis and cross-functional partnership

What You'll Bring

• 8+ years of experience in merchandising, digital commerce, supply chain, planning, or business and financial analysis
• Experience with retail and digital business drivers, including assortment, inventory, promotions, customer demand, and site performance
• Experience analyzing KPIs, trends, and performance data to develop clear, practical recommendations
• Advanced Excel and PowerPoint skills, with SQL and data visualization skills a plus
• Understanding of retail math, OTB, and statistics.
• #LI-AZ1

Our Total Rewards Package

• competitive compensation
• paid time off
• employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If we need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®.

We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.

We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers.

It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.

Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

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