Operation Senior Business Analyst

QVC, Inc.; West Chester (Chester County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care benefits from day 1

401(k) plan

Tuition reimbursement

Job summary

QVC Group is seeking a Senior Operations Business Analyst to join our live social shopping business in a hybrid role with on-site days in West Chester, PA. The position emphasizes enterprise-level analysis, forecasting, and cross-functional project leadership across Supply Chain and Operations.

Ideal candidates have a Bachelor’s degree and 5+ years of BA/analytics experience, with strong SQL and data modeling, plus Python or R programming.

Qualifications

• Bachelor’s degree or University Degree required.
• 5+ years of experience in business analysis, operations, or supply chain analytics.
• Advanced SQL skills and data modeling experience.
• Programming knowledge in Python or R or similar.
• Strong knowledge of supply chain and operations concepts.
• Experience building optimization models and solving complex business problems.
• Proficiency with analytical tools such as Excel, SQL, BigQuery, SAS, or VBA.
• Excellent communication skills and ability to present insights to senior stakeholders.

Responsibilities

• Drive optimization across Supply Chain and Operations using advanced modeling and ML to improve forecasting and inventory flow.
• Analyze complex business problems spanning multiple systems and stakeholder needs.
• Develop predictive and prescriptive reports and dashboards for hourly to monthly performance.
• Automate reporting and design tools to support financials, inventory, planning and forecasting.
• Partner cross-functionally to identify innovative efficiency improvements.
• Support senior leaders by influencing decisions and mentoring other analysts.

Skills

SQL

Data modeling

Python

R

Excel

BigQuery

SAS

VBA

Communication

Analytical thinking

Education

Bachelor’s or University Degree

Tools

Python

R

BigQuery

SAS

Excel

VBA

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road

Your Opportunity, Your Team

Senior Operations Business Analyst supports QVC and leads complex enterprise-level analysis, develops executive-ready insights and tools, drives cross-functional projects, and mentors analysts across all levels.

Where You'll Work

This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ or DE. Relocation assistance is not available for this role.

What You'll Do

• Drive business optimization across Supply Chain and Operations by applying advanced modelling and machine learning to improve forecasting, inventory placement and fulfilment center product flow.
• Analyse highly complex business problems involving multiple systems, new technologies, significant business impact, risk and competing stakeholder needs.
• Develop predictive and prescriptive reports, metrics and analytical tools to improve decision-making across hourly, daily, weekly and monthly business performance.
• Automate critical reporting and design tools that analyse historical data and market trends to support financial transactions, inventory management, capacity planning and forecasting.
• Partner cross-functionally across programmes, processes, technologies and stakeholder groups to identify innovative solutions that improve efficiency, quality and speed.
• Support senior leaders by influencing strategic decisions, assessing and mitigating risk, recommending new tools or methodologies, and coaching other Business Analysts as needed.

What You'll Bring

• Education: Bachelor’s or University Degree
• Bachelor’s in a relevant field
• 5+ years of experience in business analysis, operations, or supply chain analytics
• Advanced skills in SQL and strong experience with data modeling
• Hands-on experience with programming languages such as Python, R, or similar
• Strong knowledge of supply chain and operations concepts
• Experience building optimization models and solving complex business problems
• Proficiency in analytical tools such as Excel, SQL, BigQuery, SAS, or VBA
• Excellent communication skills, with the ability to present insights to senior stakeholders
• Strong problem-solving mindset and ability to work independently on complex initiatives

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Join Our Team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

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