Ecommerce Analyst

ATG Entertainment USA; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Vacation & Holidays

Job summary

ATG Entertainment USA is seeking a Senior eCommerce Analyst / Analytics Manager to lead analytics, reporting, and performance insights for ATG's US digital business. You will partner with eCommerce, Marketing, Product, Ticketing Operations, and external vendors to drive data-driven decisions and business impact.

You will manage and develop the eCommerce Analytics Specialist, establish scalable reporting, tracking, and measurement governance, and serve as the analytics subject matter expert

Qualifications

• 5+ years of experience in eCommerce analytics, digital analytics, marketing analytics, BI, or performance measurement.

Responsibilities

• eCommerce reporting, dashboards, and KPI development across US markets
• Develop and maintain scalable reporting frameworks and performance measurement processes
• Analyze website traffic, customer behavior, conversion funnels, and revenue performance
• Identify opportunities to improve customer acquisition, conversion, and retention
• Provide insights and recommendations to support commercial decision-making
• Partner with Product and eCommerce teams to measure the impact of new features and initiatives
• Own measurement strategy, tracking governance, and analytics best practices
• Support attribution, tagging, and reporting requirements across marketing channels
• Manage relationships with analytics vendors and agency partners
• Support executive reporting and business reviews
• Manage, coach, and develop the eCommerce Specialist supporting Operations, Affiliates & Analysis

Skills

5+ years experience in analytics

Mentoring/leadership

Digital marketing measurement

Customer journey analysis

Advanced Excel

Stakeholder management

Project leadership

Cross-functional collaboration

Experience in eCommerce/Ticketing/Ent.

Tools

GA4

Looker Studio

Tableau

Power BI

Job description

The Senior eCommerce Analyst / Analytics Manager is responsible for analytics, reporting, measurement, and performance insights across ATG's US digital business. This role supports all US markets and works cross-functionally with eCommerce, Marketing, Product, Ticketing Operations, and external vendors to improve business performance through data-driven decision making. In addition to serving as the team's analytics subject matter expert, this role is responsible for managing and developing the eCommerce Specialist supporting Operations & Analytics, helping establish scalable reporting, tracking, and measurement processes across the Business

Key Responsibilit

• eCommerce reporting, dashboards, and KPI development across US marke
• Develop and maintain scalable reporting frameworks and performance measurement process
• Analyze website traffic, customer behavior, conversion funnels, and revenue performance
• Identify opportunities to improve customer acquisition, conversion, and retention
• Provide insights and recommendations to support commercial decision-maki
• Partner with Product and eCommerce teams to measure the impact of new features and initiativ
• Own measurement strategy, tracking governance, and analytics best practice
• Support attribution, tagging, and reporting requirements across marketing channel
• Manage relationships with analytics vendors and agency partner
• Support executive reporting and business reviews
• Manage, coach, and develop the eCommerce Specialist supporting Operations, Affiliates & Analysis.

Preferred Qualification

• 5+ years of experience in eCommerce analytics, digital analytics, marketing analytics, business intelligence, or performance measurement
• Previous experience managing, mentoring, or developing direct reports or junior team member
• Advanced experience with GA4, Looker Studio, Tableau, Power BI, or similar reporting to
• Strong understanding of digital marketing measurement, attribution, and tracking methodologies
• Experience analyzing customer journeys, conversion funnels, and website performance
• Advanced Excel and data analysis skill
• Strong communication, stakeholder management, and project leadership skill
• Experience working with cross-functional teams including Product, Marketing, CRM, and Engineering
• Experience in eCommerce, ticketing, entertainment, media, or similar consumer-facing businesses preferred

BENEFITS

• Medical, Dental, and Vision Insu
• rance401(k)
• Paid Vacation & Holidays