Ecommerce Analyst

ATG Entertainment; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid vacation

Job summary

ATG Entertainment USA is seeking an experienced E-Commerce Analyst to drive analytics, reporting, and performance insights across the US digital business. The role collaborates with Marketing, Product, Ticketing Operations, and external vendors to optimize growth through data-driven decision making.

The Senior eCommerce Analyst will lead analytics initiatives, develop scalable reporting, and mentor the eCommerce Specialist supporting Operations and Analytics.

Qualifications

• 5+ years of experience in eCommerce analytics or related fields.
• Strong communication and project leadership skills.
• Experience with digital marketing measurement, attribution, and tracking methodologies.

Responsibilities

• eCommerce reporting, dashboards, and KPI development across US markets.
• Develop and maintain scalable reporting frameworks and performance measurement processes.
• Analyze website traffic, customer behavior, conversion funnels, and revenue performance.
• Identify opportunities to improve customer acquisition, conversion, and retention.
• Provide insights and recommendations to support commercial decision-making.
• Partner with Product and eCommerce teams to measure the impact of new features and initiatives.
• Own measurement strategy, tracking governance, and analytics best practice.
• Support attribution, tagging, and reporting requirements across marketing channels.
• Manage relationships with analytics vendors and agency partners.
• Support executive reporting and business reviews.
• Manage, coach, and develop the eCommerce Specialist supporting Operations, Affiliates & Analysis.

Skills

Digital analytics

KPI reporting

Cross-functional collaboration

Stakeholder management

Data storytelling

Tools

GA4

Looker Studio

Tableau

Power BI

Job description

Ecommerce Analyst ATG Entertainment USA New York City Metropolitan Area (Hybrid)

eCommerce Analyst

Role Summa

The Senior eCommerce Analyst / Analytics Manager is responsible for analytics, reporting, measurement, and performance insights across ATG's US digital business. This role supports all US markets and works cross-functionally with eCommerce, Marketing, Product, Ticketing Operations, and external vendors to improve business performance through data-driven decision making. In addition to serving as the team's analytics subject matter expert, this role is responsible for managing and developing the eCommerce Specialist supporting Operations & Analytics, helping establish scalable reporting, tracking, and measurement processes across the Business

Key Responsibilities

• eCommerce reporting, dashboards, and KPI development across US marke
• Develop and maintain scalable reporting frameworks and performance measurement process
• Analyze website traffic, customer behavior, conversion funnels, and revenue performance
• Identify opportunities to improve customer acquisition, conversion, and retention
• Provide insights and recommendations to support commercial decision-maki
• Partner with Product and eCommerce teams to measure the impact of new features and initiativ
• Own measurement strategy, tracking governance, and analytics best practice
• Support attribution, tagging, and reporting requirements across marketing channel
• Manage relationships with analytics vendors and agency partner
• Support executive reporting and business reviews
• Manage, coach, and develop the eCommerce Specialist supporting Operations, Affiliates & Analysis.

Preferred Qualification

• 5+ years of experience in eCommerce analytics, digital analytics, marketing analytics, business intelligence, or performance measurement
• Previous experience managing, mentoring, or developing direct reports or junior team member
• Advanced experience with GA4, Looker Studio, Tableau, Power BI, or similar reporting to
• Strong understanding of digital marketing measurement, attribution, and tracking methodologies
• Experience analyzing customer journeys, conversion funnels, and website performance
• Advanced Excel and data analysis skill
• Strong communication, stakeholder management, and project leadership skill
• Experience working with cross-functional teams including Product, Marketing, CRM, and Engineering
• Experience in eCommerce, ticketing, entertainment, media, or similar consumer-facing businesses preferred

BENEFITS

• Medical, Dental, and Vision Insu
• rance401(k)
• Paid Vacation & Holidays

ATG ENTERTAINMENT: PASSION BEHIND PERFORMANCE ATG-Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG-Entertainment own, operate or program 64 of the world's most iconic venues across the UK, the US and Germany, entertaining over 18 million audience members eachyear.

ATG ENTERTAINMENT: IDEA MISSION STATEMENT At ATG Entertainment, our commitment to inclusion, diversity, equity, and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone. Our stages are a platform for compelling stories — stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels theybelong.

At ATG Entertainment, we provide a stage for everyone.