ECM Application Engineer

Element Technologies, LLC; Town of Florida (NY); Hybrid; USD 72,000 - 88,000; Full time

Job summary

Element Technologies, LLC is seeking a remote Application Engineer to build and migrate customer document management systems to NetDocuments. The role involves SQL-driven ETL, data migrations, and end-to-end build ownership across multiple DMS instances.

You will gather requirements, translate business needs into configurations, and work with clients to resolve data and workflow challenges while managing project timelines from EST-friendly locations.

Qualifications

• Hands-on SQL scripting and data migration experience.
• Experience with document management systems (DMS) design, configuration or migrations.
• Ability to translate business needs into technical designs and migration plans.

Responsibilities

• Migrate document management platforms to NetDocuments using ETL and scripting.
• Own creation, configuration, and migration of customer DMS environments.
• Collaborate with clients and project managers to define plans and estimates.
• Provide guidance to resolve data, integration, and workflow issues during implementations.

Skills

SQL

Oracle

Stakeholder management

Tools

PowerShell

ETL tools

NetDocuments

Job description

Please note: Every application submitted through Workday is reviewed by a real person - not an AI. We value your time and take each submission seriously. Who are we? Element Technologies is a premier IT outsourcing firm serving small and mid-size business for over 30 years. We love what we do and have a passion for customer service which reflects in our people and defines who we are. Our team has the depth and breadth to tackle a wide range of issues and the ability to provide thought leadership to our clients. We are all about keeping our clients running, responding quickly to problems, and providing solutions in a meaningful yet easy-to-understand way. Many of our clients that we started with are still with us. That's because we're serious about our long-term commitment to them and we share their goals. Our success is not only due to the quality of our work; its due to our attitudes, our innovative thinking, and the way we treat each other and our clients.

Job Summary

At Element, a New Charter Company, we are seeking a remote Application Engineer. In other companies this person could hold the title of (Document Management Engineer, NetDocuments Application Engineer, ECM Application Engineer). The role builds and migrates customer document management systems to NetDocuments using SQL-driven ETL, supporting a remote schedule aligned to 8:00 a.m.-5:00 p.m. EST. You will partner with clients and stakeholders to gather requirements, own NetDocuments build-outs, and execute document migrations and ETL of the data. You will serve as a key technical resource, translating business and DMS requirements into effective system configurations and migration plans, and identify and resolve data, integration, and workflow challenges to support successful implementations. You will own the end-to-end build and migration process, including ETL, document conversions or mergers, and work across multiple DMS instances. You will combine hands-on scripting and data skills with client-facing stakeholder management and requirements gathering. Success requires strong attention to detail, the ability to manage complex technical work across project phases, and confidence working with clients to clarify needs and communicate solutions. You will balance technical execution with project ownership to keep implementations accurate and on schedule.

General Job Duties

• Use ETL processes to migrate document management platforms, including OpenText eDOCS, iManage, P&M, and other DMS applications, to NetDocuments.
• Own the creation, configuration, and migration of customer document management environments.
• Perform data manipulation using SQL, Oracle, and PowerShell, including data extraction, conversions, mergers, and migrations across multiple DMS instances.
• Gather client requirements and translate business needs into application designs, system configurations, and migration plans.
• Collaborate with peers to define DMS standards, implement best practices, and administer, optimize, and troubleshoot document management systems.
• Serve as a client-facing technical resource, providing guidance and resolving data, integration, configuration, and workflow challenges.
• Work across cross-functional teams and with Project Managers to support project execution, including accurate time and cost estimates.
• Manage competing priorities while delivering high-quality work on time, within budget, and according to project requirements.

Required Experience

• Hands-on SQL or Oracle scripting experience, including the ability to work with complex data sets and support data extraction, transformation, and migration activities.
• Prior experience working with document management systems (DMS), including system design, configuration, build-out, or migration projects.
• Experience translating business and technical requirements into application designs, system configurations, and practical implementation plans.
• Demonstrated ability to troubleshoot data, application, integration, and workflow issues throughout implementation and migration projects.
• Strong communication and stakeholder management skills, with the ability to explain technical concepts, gather requirements, and work effectively with clients, Project Managers, and cross-functional teams.

Preferred Experience

• Experience with NetDocuments, OpenText eDOCS, iManage, P&M or comparable enterprise document management platforms.
• PowerShell scripting experience for data extraction, manipulation, conversions, automation, or document migration activities.
• Experience with ETL processes and tools used to migrate data and documents between enterprise applications or DMS environments, with P&M experience being a plus.
• Experience administering, configuring, optimizing, or troubleshooting document management systems in client-facing environments.
• Familiarity with software integrations and working across multiple application or DMS instances during complex migration projects.
• Experience working in a professional services or consulting environment where managing multiple client projects, deadlines, and competing priorities.

Compensation

The compensation is expected to start at $80,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.

Equal Opportunity Employment

Element, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Element recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Locations

With locations in the Twin Cities, Naples, and Tallahassee, Element is a trusted technology partner committed to delivering strategic IT solutions.

Company Culture

Our team brings over 200 years of combined experience, ensuring businesses get the right technology at the right time - all with security as the foundation. We specialize in Technology Strategy & Planning, Managed IT Services, Document Management, Security & Compliance, and Procurement, helping our clients stay secure and efficient. At Element, we believe in teamwork, continuous learning, and professional growth. We offer competitive pay, comprehensive benefits, and the chance to take on new responsibilities as our company grows.