Echo & Cardiac Imaging Scheduler - Patient-Focused Coordinator

Yale NewHaven Health; New Haven (CT); On-site; USD 24,796 - 35,817; Full time

Job summary

Yale NewHaven Health is seeking a Clinical Services Assistant for the HVC Echocardiography unit in New Haven. The role focuses on scheduling echocardiography procedures, delivering exam instructions, handling clinical requests, and maintaining patient data with a strong emphasis on interpersonal and organizational skills.

The position requires high school completion with secretarial training, plus several years of administrative scheduling experience in outpatient settings and familiarity with

Qualifications

• High school diploma with secretarial coursework or equivalent training/experience.
• Medical terminology/computer course or related experience.
• College degree in Business desired or appropriate business experience.

Responsibilities

• Coordinates and supports patient scheduling for echo procedures.
• Ensures inpatient procedures are scheduled from order entry queue in a timely manner.
• Ensures outpatient procedures are scheduled with optimized customer service.
• Maintains scheduling manuals in collaboration with Section Coordinator.
• Adheres to Scheduling Guidelines and Compliance Regulations.
• Monitors and identifies exams not completed or cancelled from the previous day.
• Follows HIPAA guidelines when handling confidential patient information.
• Assists with ordering and purchasing of office supplies.

Skills

Phone etiquette

Interpersonal skills

Organizational skills

Computer skills

Customer service

Documentation

Education

High school diploma with secretarial coursework

Business degree or relevant business experience

Job description

Yale NewHaven Health is seeking a Clinical Services Assistant for the HVC Echocardiography unit in New Haven. The role focuses on scheduling echocardiography procedures, delivering exam instructions, handling clinical requests, and maintaining patient data with a strong emphasis on interpersonal and organizational skills.

The position requires high school completion with secretarial training, plus several years of administrative scheduling experience in outpatient settings and familiarity with