Earn $60k-$180k: Automotive Service Advisor

Audi South Coast; Santa Ana (CA); On-site; USD 60,000 - 180,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Recognition for performance

Job summary

Audi South Coast, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and costs.

Pay for this position is minimum wage plus commission, with an expected range of $60,000-$180,000 per year.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Serve as the liaison between the customer and the service department, scheduling appointments and relaying important information.
• Review service history and maintenance/repair needs with customers, explaining options and costs.
• Provide accurate cost estimates and communicate recommendations clearly to customers.
• Contribute to a positive, customer-focused service experience and drive successful outcomes.

Skills

Customer service

Communication

Teamwork

Organizational skills

Sales skills

Job description

Audi South Coast, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and costs.

Pay for this position is minimum wage plus commission, with an expected range of $60,000-$180,000 per year.