Automotive Service Advisor — Growth & Customer Experience

Penske Automotive Group, Inc.; New Jersey; On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health care options (medical)

Dental insurance

Vision insurance

401k with company match

Career growth opportunities

Job summary

Audi Turnersville, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and conveying maintenance costs and options clearly.

Join a Fortune 500 company with comprehensive benefits, training, and opportunities for career growth.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Schedule service appointments and manage the service calendar.
• Review service history and relay important vehicle information to customers.
• Provide accurate cost estimates for maintenance and repairs.
• Act as liaison between customers and the service department to ensure satisfaction.

Skills

Customer service

Communication

Organizational skills

Team player

Reliability

Job description

Audi Turnersville, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and conveying maintenance costs and options clearly.

Join a Fortune 500 company with comprehensive benefits, training, and opportunities for career growth.